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Our Client E-mail Compliment and Referral Page
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 Again this year for my 25 years of dedication to my clients in my contractor business & custom sheet metal shop Here is the official list of Finalists: http://trust-bbb.org/torch-awards/ Copper by Design |
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From: David Buckley <davidfbuckley36@gmail.c*m> Date: 10/30/23 Subject: 2 roof caps with weather vane and finial David, We got back to Bellingham last night safe and sound with the caps. Thanks for the detailed instructions and thanks for taking the time for going through things with us. I’ll keep you posted on progress (and pictures). Not yet sure when installation will happen. Hopefully, soon if we can get a good weather day in the next 2 or 3 weekends. David Buckley
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Deb Colbert <deb.colbert@yahoo.c*m>
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From: Steven Cox <stcox2@vt.e*u> Sent: Thursday, December 14 - 2022 Subject: Re: Help with an ugly turret roof Thank you David for running an extraordinary business. Your craftsmanship, integrity, and responsiveness is beyond compare. (this was concerning a refunded deposit of their canceled project, by the client's request) |
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From: Rosa Landry <rosazlandry@gmail.c*m> Date: November 20 2022  Thanks to David Rich of Copper By Design for designing and fabricating our glorious Egret Chimney Cap!! It is the crowning jewel of our new house! David communicated with us from start to finish, sending us photos to give us updates and get our input. He shipped it to us in Louisiana and it arrived in perfect shape. I highly recommend Copper By Design. Excellent quality and workmanship. Rosa Landry |
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From: Michael Dorf <michael@learncomputer.c*m>
Sent: Thursday, October 13, 2022 Subject: Re: Copper top for a tower photos Hi David, I just wanted to let you know that we've installed the roof cap. The link below points to a Dropbox folder that has the installation pictures (the filename numbers are in the sequence of the installation steps). Please feel free to use any or all of these to showcase on your website. Facebook Album Thank you again for doing such an amazing job on the cap. Also, a special thank you for making the wood ring, which has made all the difference in the installation! I don't think we would be able to make one as precisely fitting the cap as the one you sent us. In terms of the installation steps, I believe the pictures are self-explanatory: a) removed the top layer of tiles to expose the ridges, b) added some plywood base, c) added a roofing membrane and mounted the ring over it with the long screws you provided (pre-drilled the screw holes with a countersink bit), d) added a layer of torch-down over the plywood base, overlapping ring (used a torch to heat it up to adhere well), e) mounted the cap over the ring with the provided short screws, f) filled in the gaps with a color-matched mortar/cement mix. We really love the new look of the tower and have been receiving similar feedback from others. Thank you again for all your work on this project! If you have any questions or if you ever need a reference, absolutely feel free to use me as one. Michael 650-995-4374
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From: Jonah Rice
<jonahr978@gmail.c*m> Subject: Pics of Roof Cap Vent Date: 10/10/22 Hi Rich, FYI on pics. Roof cap installation worked like a charm! Great instructions and I appreciate your attention to detail (glue, double headed nails to set placement prior to reinstall of ss screws, etc.). My son agrees. He’s been helping with my micro cabin construction projects. We will keep you in mind for other projects for sure as well as tell folks about you and your work. Thanks. Jonah
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From: Nick Kirchner <mpii@ix.netcom.c*m> Subject: Address to send Weathervane Photo thumdrive Date: 8/1/22 Hi David, Please find the enclosed photos and vids on a thumb drive. Feel free to use, modify, or include them in whatever media is to your advantage. The photos should be self-explanatory. Before the install, we flew the vane for a week or so at our place, which is pretty windy. I noticed a slight wag in high gusts, bowing to a spring in the spindle, so I machined a new shaft out of a single bar of high carbon steel, which is very stiff. You can see Alex sliding this into the copper sleeve on the cone - a very snug fit. Then just 2 days after the install, we had a wind event - 'Hurricane Winds' according to the weather service. It ripped large limbs off trees - but the weathervane and cone were unscathed. You can see the vane swing wildly in the gathering storm, which hit in full force about an hour after that vid was shot. Let me say how impressed we are with the cone structure. It certainly was tested in that storm, without the slightest motion. The total weight of the weathervane assembly is ~ 150 lbs. With a solid cone foundation and the carbon steel spindle there is no visible wag, even in strong wind gusts. This certainly meets my every expectation. Congratulations on a great job engineering the cone! Best regards, Nick, Donna, and Alex Kirchner
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From: Nicole T. McGlone
<nmcglone@herrmanlumber.c*m> Subject: RE: Branson Cove Lot 7 Date: 5/13/22 Hi David: We have finally completed our firepit project and I just wanted to share some photos with you. Thanks again for such a great job with the cover we ordered! Be well, Nicole T. McGlone of Herrman Lumber Co. Installed Sales Coordinator/Designer 2860 S Austin Ave Springfield, MO 65807 Showroom: 417-444-5088
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From: Brendan Tully <brendanwtully@gmail.c*m> Subject: Re: Got it! Date: 3/19/22 Hi David, Just wanted to let you know, it arrived safely without damage. Thank you very much. Will install tomorrow hopefully and send you pics. My thanks! -Brendan Date: 4/7/22 Hi David! Sorry I haven’t gotten back to you! It arrived so well packaged - my thanks. I just love it! It adds so much to the room. I’ll send you some more photos without the blue tape, as soon as I am done painting around it. Meanwhile, here are some photos.
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On September 14, 2021 I received a text message early in the morning
from my client along with these photos to share: Good
morning! The cover arrived about 1 hour ago. The FedEx driver was so
curious that he helped open the crate! Attached are pictures. We are
so happy; it was worth the wait. So glad we found you. Torin and
David, you are artists.Kathy and Charlie Pemberton |
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From: Todd Fijewski <tfijewski@yahoo.c*m> Subject: Fire pit cover and table Date: 12/11/20 I was fortunate to find copper by design on the internet when looking for someone to make the perfect fire pit cover for me. I had initially had one made from stainless steel that was less than adequate. I know immediately when speaking with Dave Rich that I have found the right shop for my project. He had many examples of covers to choose from to get us started. He listened to every detail and asked all the right questions to ensure the cover would meet our standards. Midway through the project, we decided for him to also build a table that could fit directly over the fire pit cover, so that space could also serve as a picnic table. We are thrilled with both the fire pit cover and the tabletop. I fully recommend copper by design and will use them again in the future. Thank you Dave Todd and Jamie Fijewski
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From: David Harrington <davidharrington118@gmail.c*m> Subject: Re: Before /after cap at Arch Street Date: 7/20 to 9/1/2020 On Mon, Jul 20, 2020 David Harrington wrote: Thanks for the hardware. Install went smoothly. More pics later David Harrington On Wed, Aug 5, 2020 David Harrington wrote: Here are a few finished photos of the house. Can you re-use the shipping container? I have no use for it and I hate to demolish it. The finial is the right look for the simplicity of the house and the paint job. Thanks again. Its reflective enough that people look up at it. David Harrington -- Good morning David, I suppose I could use that crate eventually, but it would not be worth the cost of shipping it back to me. I made that crate to fit your cap, and it may be a few years until I have need for a crate that same size. Thank you so much for those wonderful photos. I have already processed them and posted onto my FB business profile as a featured project: https://www.facebook.com/media/set/?vanity=1DavidRich&set=a.3210238352331646 On Tue, Sep 1, 2020 David Harrington wrote: Great display on your Facebook page of the whole project. For the shipping create I will just hang onto it for awhile to see if I can re-purpose it. Thanks again for all of your talented work. David Harrington
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From: Matt Donovan <MattD@jbarrow.c*m> Subject: Your work 10 years later Date: 8/27/2020 Hi David, Hope you are doing well all are healthy and happy with all the Covid craziness. Fun seeing my kitchen on your website, and thought you would like to see what it looks like now, some 10 years later - we absolutely love it. I'm also interested in new small project. Looking for a small copper table for my camper. (Pic attached of rough size/layout). Can you also give an add if we go with hampered copper look. Thanks, we love your work! Matt & Darcy
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From: Terry Whitson <terrywhtsn@verizon.n*t> Subject: Gazebo cap completed Date: 8/3/2020 Hi David, We want to thank you so much for your excellent work and getting it so fast. The directions were perfect. Les is a retired mechanic so he has any tool and the knowledge. He shined it up last night, and then our contractor came by today to install and it fit just perfectly. The contractor said he had never seen one made so nicely and such a perfect fit. Can't give you any other suggestions since you already have it dialed in. This was a major job. It had a spa in it on a step up wooden deck. Contractor moved gazebo off, tore out spa and deck, layed new deck that perfectly match existing deck, and put gazebo back on. Took eight guys to move. Then he replaced anything and everything that needed it since it was about 35 years old, but made it better than you could buy today. Thanks again. If we need anything else you will hear from us.
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From:
Chris Sarkinen <chris_sarkinen@rdale.o*g> Subject: Flipping you on your head Date: 8/5/2019 Hello David!! Your work of art is serving us more than well! (Please see attached picture) I have an itch to beautify my home that includes copper, and flipping you on your head. I’d love to commission you to build us a couple copper window boxes. They’d essentially be the shape of the handi-work in your picture, but flipped! One window box would be more than large, (six feet wide) as it would be under a bank of three windows. Rest assured, the massive size is warranted as it would sit on a large elevation of our garage that is otherwise boring and unsightly. The second window box would be half the size as it would sit under a three foot window. (I know these measurements are on the vague side....this email is meant as a conversation starter) I’m hoping this proposal has some mystique/appeal as it’s a bit out of the mainstream!! Looking forward to your thoughts—Chris and Christine |
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Here is a photo copy of the nice letter Thomas had included with the
flash-drive he mailed to me that had all these install photos to
share with you.
David, I've enclosed digital photos of the recent cap installation. You are truly a Master Craftsman, and I'm convinced there is no one else in this Country that had the ability to fabricate such masterpieces. I am 100% saticfied with your customer service & end results. After studying these caps as they sit atop the chimneys, there isn't one thing that could have been designed better. Most scincerely Thomas By the way, that's me in the JLG, my Son-in-law was the ground guy. I'll never understand how the crane operator hit the back chimney totally in the blind. 3 caps, 2 hours install - start to finish.
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From: <isdra@embarqmail.c*m>
 Subject: Re: Vented Roof Cap - 6 sided Date: Tue, 4 June 2019
Hi David,
The copper vent cap you crafted for me back in March is finally installed! Just finished yesterday and am attaching photos of the process. It was a perfect fit and installation per your instructions was done without hitch! I couldn’t be happier with the results. I glued the blocks Sunday, Monday I had perfect weather to complete. I also added a fine screen over the opening before installing the cap, which may not be necessary but I plan to create a way to have air flow from inside the building as well, so want to keep little pests out. I can always remove if it becomes a problem. Adding soffet vents, pulling down insulation and adding vent channels, drilling side holes to connect rafter bays, etc was a very long side trip and certainly would have been so much BETTER had it been done during the initial build! But I now intimately know all about building airflow and how to do it! I am delighted with my simple but amazing copper cap. Thank you and it was a pleasure doing business with you. Be well, Isdra You are a Being of Light - A Traveler through the Dimensions to Serve as an Awakener of Humanity: Note: click on her photo to see all 19 photos of this fabrication and installation process. |
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From:
Miley,Robert A <RMILEY@travelers.c*m>
Sent: Thursday, January 31, 2019 Subject: Re: Miley Lantern Style Chimney Cap
David:
I just wanted to let you know that the chimney cap did arrive (last Friday). I have not yet installed it (we had snow on the ground when it arrived and got another 6 inches yesterday so it may be a little bit), but I did open the crate and take it out. It is better than I hoped. You did a terrific job. I will definitely send you pictures once it goes up, but in the interim I wanted to make sure you knew I received it, and how pleased I am with the result. I showed it to some friends while it was out of the crate (I have since put it back in so it is still brand new when I finally am able to install it), and they said “wow, that looks awesome – it really matches your lanterns” (I had not told them that the inspiration for the design was the lanterns. You nailed it. Thanks very much. Bob Mileys Sent: Saturday, May 4, 2019 Put up the chimney cap! Had snow on the ground until mid March, then rain every weekend. Looks and fits great. Thanks very much. Very happy with how it came out. Click on this image to see all 44 fabrication and installation photos:
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From: "Patrick
Beyer" <pbeyer@acosta.c*m>
Subject: RE: Fire pit cover order Date: Mon, 19 Nov 2018
Hi David,
Yes, the delivery was very successful, the lid looks great and we received a ton of complements for our wedding last weekend. Attached are a couple of pictures. Thanks for everything!!!! Patrick (Pat) Beyer, VP of Fresh Foods Acosta Click on this image to see all 27 fabrication and installation photos
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 From: "Sandy
Tipp" <sandy.marie@comcast.n*t>Subject: RE: Fire pit cover order Date: Fri, 12 Oct 2018
Mr. Rich,
The cover was delivered
yesterday afternoon. We got it opened and in place this
morning. It fits and looks great.
Thanx
Sandy for Hilton Hudson
Click on this image to see all 29 fabrication and installation photos |
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From:
William & Babara Broyles <wjbroyles@yahoo.c*m>
Thank you for everything! It has been a great experience
working with you, and for all of the information and expertise
that you have shared with us by phone and by your website. Wish
all businesses would be run like Copper By Design. Looking
forward to receiving our copper roof cap. Timing will be
perfect with the stage that we are in with roofing.
Barb
Date: Wed, 19 Sept 2018 Thanks for checking on the tracking # and for letting me know the approximate arrival time for delivery. We appreciate the installation information details. That is much appreciated, as working with the copper roof cap is all new for us, and we want to be sure to do it right. Rain is coming this way again, but hoping that we can install it this weekend. Thanks again for your great customer service!Date: Sat, 15 Sept 2018
Barb
Our copper cap has arrived, and it came in perfect shape.
Great job on the crate! It is beautiful! Looking forward
to seeing it up on our gazebo when the weather cooperates.
I plan to take photos of the process of installation and
will get back with you, if we have questions during the
process. Thanks again.Date: Sat, 22 Sept 2018
Barb
Date: Thur, 18 Oct 2018
Hi David,
Sorry to be so long in sending our gazebo roof cap
installation photos. We have been in a rush to finish work
on the gazebo exterior, and also doing sealing of some of
our wood for the ceiling and furniture while it could be
done outdoors, and before the temps drop even more and the
snow flies. The temps have really dropped suddenly in the
past week and a half. It had been unusually warm here, which
was great for us. We have been putting in some very long
hours, so did not get photos sent as planned. We are really
pleased with our roof cap. Love how it looks. It has been
tested out in some heavy rains, and it has functioned
perfectly. Thanks again for our beautiful roof cap.
Below is the link for our installation photos, and how it
currently looks with the gazebo progression.
Thanks again,
Barb
 Click on this image to see all 29 fabrication and installation photos |
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From:
Tom Collins <tom.collins@connectionshs.c*m>
David,
Tom & Laura Collins
To see all 97 photos of this 6 piece project link to our: |
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From:
Michael Smith <michael.l.smith@siemens.c*m>
David,
Thanks for checking in. You are a pro and the experience has
been worth every penny.
Michael L. Smith
Senior Project Manager
Siemens Industry, Inc.
Building Technologies Division
7810 Shaffer Parkway, Suite 100 Littleton, CO 80127 |
From:
Patti Rish <pattirish12@gmail.c*m> Subject:
Firepit CoverDate: Sunt, 15 July 2018
David,
We received the fire pit cover and love it! I didn't realize
how hot the handle will get in the sun, but I'll just keep a
glove nearby.
I'll send pictures soon.
Best,
Patti
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From:
Margaret Groves <mng@quickreckoning.c*m> Subject:
Cap mountedDate: Sat, 23 June 2018
Wow, it looks beautiful! I will be there
Wednesday to collect it. Thank you so much.
Margaret Date: Fri, 29 June 2018
Hi David, Thanks, |
 From:
Todd Malfa <tmalfa@gmail.c*m>Subject: Re: Your custom copper fire pit cover Date: Sat, 8 Apr 2018 Thanks Dave. Received the fire pit cover today. Came on time and no issues. It looks awesome. Perfect fit. My Wife loves it! Thanks so much for working with me and the greatest workmanship on this piece. Attached are few pics for you. Another happy customer. Cheers! Great working with you. I think the outcome met expectations and not only is the cover great accent/decorative piece for our patio, I think it also serves its purpose as well.
Regards,
Todd
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From:
Craig Gustafson <craig@gustafsonlawkc.c*m> Subject: Re: Custom copper work Date: Wed, 14 Feb 2018 Hi David, The chimney cap arrived yesterday around noon. I then spent several hours getting the cap installed (mostly myself and a little help from a neighbor who lifted the cap to me as I stood on a make-shift scaffold) and had the inaugural fire and drinks on the patio late afternoon. It looks beautiful! Photos below. Thanks for your efforts! Best regards, Craig E. Gustafson, Attorney Gustafson Law LLC http://gustafsonlawkc.com/
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 From:
J Burles <jim.burles@gmail.c*m>Subject: Re: Custom copper work Date: Thu, 23 Mar 2017 David, Thanks for the great work and we got it all finished today (attached a couple of quick pics) and it came together perfect, so again we really appreciate it! Jim and Sherry |
 From:
R <rbcziczo@yahoo.c*m>Subject: WooooHoooooo!!!!! Date: Mon, 20 Feb 2017 Our chimney caps are so absolutely gorgeous. They looked amazing in the pictures, but look even better in person. Our mason isn't back yet, but we can't wait to get them up. We'll send pictures. Thank you again to your and your brilliant artists and fabricators. Your patience and guidance during this process was invaluable. Have a great day!! - Roberta |
 From:
Sudhakar Kurumella <kurumella@yahoo.c*m>Date: Sat, 11 Feb 2017 Subject: Re: Your Custom Fire Pit Cover Hello David, Despite of Super Bowl and Blizzards postal delays, The package arrived safe and sound The firepit cover is nicely fitted to our firepit. An awesome handy work!! Here are some pictures. |
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From: "Jim Hempleman" <jim_hempleman@premierintl.c*m> Subject: Cupola Roof  Date: Mon, 6 Feb 2017 Hi David, I’m told that the box arrived today and the crate looks to be in good condition. My best guess is we will not be back at the lake house until mid to late April so unboxing will need to wait until then. We can’t wait to see it. It has been a sincere pleasure working with you. You are very, very thorough (a trait I might also wear on occasion…J). Thanks for everything… Best! Jim |
 From:
Robert E Coles <recoles007@gmail.c*m>Date: Sat, 31 Dec 2016 Subject: Fire pit heat reflector pictures It looks great! Arrived in good condition. The tube at the bottom near the gravel does get up above 500 degrees when measured with IR thermometer but there doesn't seem to be a problem. I imagine if the solder there drains away the sleeve will still hold things fine. Very happy with it . Thanks for you excellent work! I will get more pictures of the next few weeks. It is extremely stable as installed. The Finned pipe base unit is fully buried in heavy gravel. The way my fire pit is designed it is a cylinder that goes down about 3 feet and is filled with gravel so that I could either have a wood fire or a gas fire which is what we have created. The gravel is tightly packed and because gravel is fairly heavy it has made it very stable. The wire mash you supplied actually hooks over the burner for the gas which lends it even more stability. Sincerely, Robert E. Coles MD |
 From:
David Hallett <davidhallett6@gmail.c*m>Date: Sun, 1 Jan 2017 Subject: Best wishes from Napa Good morning David Sending you and all at Copper by Design my best wishes for a happy, healthy and prosperous 2017. The chimney cap you made for me has been tested by several winter storms with heavy horizontal rain from 40-50 mph winds. It is also developing a very nice weathered patina. I absolutely made the right choice. Best regards David Hallett |
 From:
Chris Monz <cmonz@comcast.n*t>Subject: Completed project Date: Thu, 17 Nov 2016 David- Attached are a few pictures of the completed project- my son (age 12) and I had a fun time installing the cap (we are rock climbers so know how to be safe with heights). We are very happy with your service and excellent craftsmanship- the cap fits great. It's looks awesome on the house. Best regards, Chris |
 From:
damv@aol.c*mSubject: I finally got the mantel installed this week Date: Thu, 20 Oct 2016 Hi David, I hope that everything is going well up in Oregon. After six months, my finish carpenter finally made it over here this week to install the mantel. I have attached a couple of photos. My carpenter ended up using two pieces of L shaped heavy gauge steel to mount the mantel. He drilled two holes in the lower part of each L and bolted those to the studs on the sides. The upper part of the L acted as a sort of ledge for the mantel. He cut two grooves in the copper on the back of the mantel, and we just slid the mantel into place. It is not going anywhere. My wife likes it, and it seems to deflect the fireplace heat as we had hoped which will protect the TV. I might move the television up an inch or two for better spacing, but we will see over the next couple of weeks. Thanks for making the mantel. It is a nice looking piece. Damian |
 From:
Mark Person <msperson80@aol.c*m>Subject: Pictures of the copper cap you made Date: Fri, 14 Oct 2016 Hello David, Been meaning to send these pictures for a while but life kept getting in the way. Anyway, I have to say I am COMPLETELY satisfied with your work. I have attached 3 pictures. The first is a comparison of the mockup I made and then sent you dimensions from......looks good to me. The other 2 are the cap on top of the gazebo. Fits great and looks good. I plan to let it weather naturally. Very happy with your work and with the entire business process. You are an artisan and a professional. Best regards, Mark Person Clarkston, MI |
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From:
From: Steve Garvin <steve.garvin@outlook.c*m> Subject: Re: Copper mantle  Date: Mon, 10 Oct 2016 David, We love our mantle. I will be glad to send you some pictures. David was great to work with and we have received several compliments on the mantle. There was a small mark from shipping but I actually had forgotten about it until David mentioned it. I will set a reminder on my phone to send you some pictures later tonight. We are going to the state fair after work, but I'll get you something when we get home. I'll send some photos showing the mantle close up and some showing it in the room. Is there anything else you would like to see? Thanks! Steve |
 From:
Donna Daniels <dsdwstpnt@aol.c*m>Subject: Re: Daniels Firepit Cover Delivered Date: Fri, 5 Aug 2016 Good Afternoon David, Thank you very much for the fire pit cover and stand. We received in today and have set it out already. The packaging and delivery could not have been better. Attached is a picture. We will send a few when we are using it as well. Today it is a bit rainy. Thanks so much. It has been a pleasure to work with you. Greg and Donna Daniels |
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From: bryan pike
<michaelpike2001@yahoo.c*m> Subject: Re: Gazebo top Date: Wed, 15 Jun 2016 Received the top in good condition. Got it installed by following the instructions, everything went well. The top looks great and I am completely satisfied. Thanks for all the thorough correspondence throughout the process. Regards, BP |
 From:
"Kittell, Patricia" <Patricia.Kittell@cshs.o*g>Subject: RE: Fire pit cover order Date: Mon, 6 Jun 2016 Hi David THANK you for the beautiful fire pit cover! It took me a while to get it uncrated, but now it’s on and looks GREAT! Here are some pics for you. It was wonderful to work with you and your team. Thanks for everything! Patricia |
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From: Douglas Bunting <doug_bunting@yahoo.c*m> Date: Tue, 26 Apr 2016 Subject: Re: 2 crates going to 20124 David, Chimney caps arrived and I've uncrated them. Everything is perfect. Absolutely beautiful craftsmanship, and the crating was quite impressive as well. All of the internal measurements are perfect, exactly what I needed. It may be several months before I get to installing them, but I am certain it will be completed without a hitch. Thanks very much! Doug |
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From: Elaine <SejPower@msn.c*m> Subject: Re: Roof Cap Progress for Vacaville, California Date: Fri, 19 Feb 2016 Hi David, I'm sorry it's taken me so long to get back to you and let you know that the boxes containing the roof caps were finally opened and the contents inspected. They are beautiful and the workmanship is superb! They look just like the pictures. As soon as the weather improves here in northern California, we will call our roofer and have him install them on the turrets. We will send you pics of the installation. Thank you again for everything! Elaine |
From: Mark Church <mchurch@mt-systems.c*m> Subject:
Re: Fire Pit Rain CapDate: Fri, 19 Feb 2016 David, Thank You for reaching out. The rain cap is working great and I will certainly get you pictures. Here are my comments: 1. If I had to do over I probably make it smaller by at least 6". 2. The weight is significant, but I do manage it alone by rolling it like a wheel. That technique actually makes it pretty easy. 3. When I first put it out there I was almost embarrassed, because it seemed sooo big and sooo bright, but that quickly waned as my landscape architect and others were so impressed by it's beauty. His exact words were it is a work of Art. Now I can't imagine looking out there without it being there. 4. It is weathering great. 5. No problems with it blowing off yet, but I do have a plan if it does. 6. I ended up NOT putting any handles on it. Because of how I maneuver this cover the handles aren't necessary. I'll get you some pictures now with snow and in late spring when everything is green. I also want to get you pictures of the copper roof flashing, gutters, and fascia metal you did for us. I'm thinking about my next project: a chimney cap to make for us. Chow! Mark |
 From:
Vicky Lee <vicster_chin@yahoo.c*m>Date: Tue, 12 Jan 2016 Subject: Wow! David, pls see attached pics. I picked up the package yesterday once back at work from the weekend. Didn't have time to install yesterday but did tonight because supposed to rain tomorrow. All I can say is wow! It looks amazing and fits absolutely perfectly. Don't even have to trim the corner board. Needed to put a cloth under on the brick to get slightly more slope for water to run but totally invisible. I cannot thank you enough for helping to solve our problem with such a beautiful solution and for a reasonable price. Please feel free to post this on your site as a review and I am happy to say more about the process of working with you if helpful. That process was absolutely seamless as well! Thank you again and hope your new year is off to a great start! Vicky. |
 From: "Glenn Schoener" <gschoener@comcast.n*t>Subject: Re: Chimney Cap Date: Mon, 28 Dec 2015 Hi David: I hope that you and your family had a Merry Christmas. Thank you for sending the pictures. The quality and craftsmanship is simply amazing! I can't wait to see the final product. Sorry for the delay. It's been busy at the Schoener household over the holiday weekend. I'll mail the check in the amount of $1,240.20 tomorrow. It was another Christmas present, seeing that you were able to come in lower than your revised estimate. Also, getting the pictures along the way has really made this a fun process. You're doing it right! Thanks, Glenn |
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From: Michael Zlatkovsky <michael.zlat@gmail.c*m> Date: Mon, 9 Nov 2015 Subject: Turrets Installed Hi David, Thanks again for your hard work on our turret caps – they are very beautiful, and you were completely right. Even though we might have been satisfied with the smaller size we were originally planning on, the larger size looks beautiful, and truly makes the front cap a stunning centerpiece for the front of our house!
After spending a few hours attempting to install them ourselves, we wisely decided to call in our wonderful framer, who had done an amazing job installing our second floor and roof. He single-handedly managed to carry the larger cap up an extension ladder, and then get the cap installed with the help of only one other guy. We provided all the instructions (and supplies – thanks to your clever inclusion of glue and screws and written instructions!), but it was very impressive to see him manage the installation without a cherry-picker! If you ever need a reference for someone to install caps in our area (he's based in Everett), we have a great contact! Thanks again for your wonderful work, and for the chance to meet with you and see your shop in person! Michael & Katrina. |
 From:
"Trapane, Len" <len-trapane@uiowa.e*u>Subject: Len Trapane - fire pit cover Date: Wed, 30 Sep 2015 David Receive the fire pit cover today and everything looks great. Placed it in the opening and it fit perfectly so I think we're good for the final product. Please see attached picture and I will send updates when it starts to turn colors. |
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From:
Robert Weber <rawebs@aol.c*m> Date: Thu, 17 Sep 2015 Subject: Installation Dave, Looks damn good. Thanks, Bob
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 From:
Jennifer Garlick <jennifergarlick@yahoo.c*m>Date: Sun, 19 Jul 2015 Subject: Tampa,FL fire pit cover We love it!!!!! |
 From:
Julia Swyers <juliaswyers@gmail.c*m>Date: Thu, 28 May 2015 Subject: Re: Custom wall mounted mailbox Hi David, I just wanted to let you know that the mailbox arrived today and it looks great. I will send you pictures as soon as I get it mounted. Thank you so much for working with me on this, I really appreciated your craftsmanship and your attention to working out all the details with me. Julia Date: Thu, 27 Aug 2015 I'm sorry for not getting these to you sooner, but here is a picture of it on my mantle before I put it up and a few in place, already starting to develop a nice patina. Thank you again, I think it turned out great! Julia |
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From: "Jeff Wihtol" <jeff@wihtollawoffice.c*m> Subject: Wihtol- Copper Vanity Date: Sun, 14 Jun 2015 Hi David. Attached are two photos of one of the copper vanity tops you crafted for us. There is a little more painting to do on the second bathroom, so I will send photos of that one when the painting is completed. They are beautiful! Thank you. Here is the second vanity top David. Beautiful! Now, when do you estimate you can install the one new copper downspout for us? Jeff
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“I've installed nine leaf catchers fabricated by Copper by Design and will be staying off the roof this fall, winter, spring and summer. Letting all the leaf blow and debris come through the downspout to the leaf catcher makes keeping gutters clean and not overflowing. Great product, in a variety of colors. I have to find our unique house paint to paint our nine Leaf Catchers.”  |
 Date:
Thu, 11 Dec 2014From: Darren Doerr <canadagradea@yaho*.ca> Subject: Fw: photos David: Sorry it took so long to get this off to you. We actually only got it installed about 1 month ago. These pics were taken a few days after installation. As of today, there is already a nice green patina coating about 50% of the cap. Many compliments on it from neighbours and passers-by. Have handed out your "site" info to some interested people. As well as a few contractors. The installation went very smoothly. I know the instructions were written so that a 2 year-old or a person that has never handled a screwdriver or a hammer in their life couldn't mess it up. Roof is now venting nicely. Thank you again for you craftsmanship, professionalism and patience with our inquiries as to the status of our order. The only bad experience was the carrier. Hope you never have to deal with them again. I know I never will. Sylvie and I would like to wish you and Laura a very Merry Christmas and a New Year filled with health, happiness and prosperity. Merry Christmas, Darren and Sylvie |
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From: The Mad Ape <themadape@comcast.n*t> Date: Tue, 16 Sep 2014 Subject: Re: Painted Aluminum Leaf-Catchers They were just delivered. They look great! I think I'll put them on this weekend! Seriously man, it was great working with you. A very good experience. Matt www.themadape.com |
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From: Brenda Rice <brendarice1951@att.n*t> Date: Thu, 14 Aug 2014 Subject: Picture of fire pit cover David, Sorry it has taken so long to send you a picture of our fire pit cover. You did a great job and it is beautiful. I have had a lot of good comments on it. Thanks again for all your hard work. I have recommended you to others. It is nice to do business with people of high integrity. Sincerely, Brenda Rice Little Rock, AR
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 From:
Cheryl Garland <clg3234@yahoo.c*m>Date: Sun, 1 Jun 2014 Subject: Re: Gazebo Cap Hi David, I just want to forward a couple pictures of our cap. The cap came in perfect shape and is absolutely stunning. We are very pleased with your work and your business ethic. We wish you well in all you achieve as it is obvious you are quite talented. Thank You for the beautiful craftsmanship, we are very happy with your product. With Regards, Cheryl Garland PS: My husband has a T-shirt which says "Integrity is doing the right thing when no one is watching" |
 From: GREGORY LESKO <glesko@mac.c*m>Subject: Re: Lesko Pizza Oven Project Date: Fri, 23 May 2014 Looks great. I had fun working with you on this. I will send check this morning and will email a photo when it's installed. To see more of this project follow this link: http://copper-by-design.com/cw/Lesko.htm |
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From: Eric Tupper
<tupperair42@hotmail.c*m> Subject: RE: Down-spout Filters Date: Sun, 20 Apr 2014 Hi David, I just had to tell you how fantastic your DS Filters work. The install went fantastic on our house and they catch and push out the pine needles very well. thank you for having such a great solution to our gutter debris. I also had the gutter company who installed the DS filters enlarge all of the openings in the gutters to allow the debris to freely travel to the DS filters. Thank you again, Eric Tupper |
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David,  |
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 From:
Andrew Mercier <skibyak@mac.c*m>Subject: Mercier follow up Date: Fri, 15 Nov 2013 Hey Dave, I've meant to get you a short note for awhile now. I really like the way our project turned out. It looks great and the added layer of insulation has made a noticeable difference to our comfort as the days have gotten colder. Very noticeable. Your input into this project was very significant. My original vision of using copper for aesthetic and quality upgrades was certainly realized. I expected you'd provide a superior product at a reasonable cost based on our previously completed remodel work last summer. My expectations were realized. However, I must say I did not anticipate the benefits of your counsel to be as great as they were. We love your suggested shingle product's appearance. It really made the selection of an asphalt product acceptable and aesthetically superior to my original consideration of a metal product. And your suggestion for roof deck insulation is already proving a valuable suggestion in the heating season. I fully expect it will be at least as beneficial in cooling season. And finally, I am very grateful for the "above and beyond" commitment you made to seeing your copper products were properly installed. I think I got about as much out of my roofers as you had led me to believe was possible (not a lot). Having you step up and make time available to properly complete the job was a huge relief and made the whole experience end on a good note. We're warm and dry, and not a day goes by that I don't look at my roof with pride and satisfaction. Oh, there are a couple of remaining projects such as gutters and some finishing touches, and I'll be seeing you back for those as soon as I've digesting the considerable expense for this phase. And I look forward to having you back. In addition to my satisfaction with the product you've provided I've enjoyed getting to know you personally, and appreciate all that you've shared about construction and your life in the process. Getting to the next phase will allow me to welcome back a friend to the property.
Until then, best wishes in your professional and personal endeavors. I hope you and your family enjoy a healthy and happy holiday period and a prosperous new year. I'll be recommending your services to anybody I encounter with projects to which you could contribute. Feel free to have any prospect contact me for a reference. with appreciation and gratitude, Andy Mercier |
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John Berrigan |
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Copied from social media: Stik 9/26/13
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Copied from social media: Stik 9/25/13 I found Copper By Design on the internet, but found out later that we have friends who have worked with them in the past and also had a positive experience. I hired CBD to fabricate a bar countertop with a waterfall edge. David was detail oriented and worked with me to fine-tune my measurements. He offered to come to my property to measure and dry fit, but I was confident in our plan. It took a while for the project to start, but he was up front about the timeline and communicated very well. Once the project began, it moved at light speed and the end product was well worth the wait. It fit like a glove, by the way. I will definitely use them for future projects. Copper By Design are first class craftsmen, knowledgeable, honest, friendly, and helpful. Grant Feltz |
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Copied from social media: Stik 9/25/13
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From: "Joseph Belsito" <Joe@Belsito.c*m>
Subject: pictures Date: Sun, 18 Aug Hello David … the firepit cover arrived and we are thrilled with it! You and your team did an incredible job helping us to bring to life the cover in a way that serves its functional purpose, while not dominating the design of the firepit yet still looking gorgeous. I’m sure your reputation speaks for itself but if you ever need a reference both in terms of quality of work and integrity in business please send them my way. All the best, Joseph Belsito Belsito Communications, Inc. Date: Sat, 14 Sep 2013 Hi David … Just wanted to let you know we’ve had some time to use the fire pit cover you made for us … including a few pretty good rain storms … and it’s working perfectly. I just wanted to say thanks again for all your help/planning/hard work! All the best, Joe |
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From: Ted Lulich <tedlulich@hotmail.c*m> Subject: Update, mid section Date: Wed, 12 Dec 2012 Hi David, its looking great! Its fascinating to get updated photos to see How its all constructed, what a treat. Boy the two arched sides was a great idea of yours and really makes a difference. Thanks! Sent from my Windows Phone Date: Wed, 13 Dec 2012 Good evening David. The renaissance masters work is truly becoming a masterpiece. I have a feeling your be getting many request for this double arch design in the future. Thanks! Date: Wed, 15 Dec 2012 Hi David, looks great! The eaves are pleasant and match our house nicely. You made so much progress this week. Its amazing how all the complex parts come together and create such a piece of art. Have a great weekend!! Date: Wed, 15 Dec 2012 Hi David. Just got home from another long day at work so im really tired. If you want I could look at it Sunday morning before the top wrap goes on or just wait till Tuesday, your thoughts,. We will make final payment after installment which is always a good idea was just trying to be helpful. I would prefer to just bring Tuscan pizza and drinks for Tuesdays visit and leave it for you to enjoy before I head down to Eugene and since Diane is working even longer hours and is busy with my kids and all, but thanks. I'm thinking on using your crane service and in fact already budgeted two hundred dollars for it outside of your free installation time etc and cap budget so it's ok with me, would just have to coordinate a time. Its been a great working relationship with you from the moment I went to your web site. We are both detailed, creative individuals and it has been a good and enjoyable fit!. I like and believe in the way you conduct business and relates well to the way i conducted my business for 22 years before i sold it. Thanks! Date: Wed, 16 Dec 2012 It was a great and relaxing visit to your wonderful shop today David, and you should be proud! I'm wondering if your lift truck will need a street permit which might be a good idea since our street is a little narrow?. We had a neighbor go through this next to us. And i will pay for the permit if needed and as discussed any and all lift truck charges. I will have the driveway and curb cleared of cars to help. Hope your evening was pleasant! Date: Wed, 17 Dec 2012 Good evening David, it looks beautiful like a newborn baby! (your wife should like that). See you tomorrow, looks great!! Date: Wed, 17 Dec 2012 The " masterpiece is complete" master!
Forgot to tell you when I was in Eugene last evening I showed my older brother the photos, he had to bring up your web site and had the same positive reactions. He lives off of shields street on top of a mountain in Eugene surrounded by rich, second and third generation lumber Barron's with mansions just ripe for your work. Thanks again, talk later, happy holidays! Ted and Diane. Date: Wed, 21 Dec 2012  Have a wonderful holiday David, you deserve it. The
copper chimney cap could not not have turned out any better! You
even got it installed for Xmas...just like you said. We look
forward to working with you in the future. Again thank you, and
well done.
Date: Wed, 30 Dec 2012 |
 From:
Kenneth Palumbo <krpalumbo@yahoo.c*m>Subject: Palumbo Job Date: Thu, 6 Dec 2012 Dave, My new fire pit cover fits perfectly! Great product with Great Service. Good doing business with your company. Thank you, KPALUMBO |
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From:
"Bucchioni, Charles A" <Charles.Bucchioni@ge.c*m> Date: Thu, 25 Nov 2012 Subject: Hurricane Sandy I very rarely write positive reviews, its much easier to trash someone. I was searching the internet for chimney caps and by accident stumbled across Copper-By-Designs web site. Thankfully I contacted them. This by far is a 1st class operation so much so that I do not believe they have any competition. If you are looking for anything made out of copper there is no other place to go. They will assist you from initial design through installation. Their design knowledge is well above average, craftsmanship outstanding and communication throughout the project excellent. You will be hard pressed to find anyone better.  I live in the Northeast, we just got hit by super storm Sandy. Wind gusts measured in excess of 90mph. Hundreds of thousands of trees were knocked down. Branches flew through the air like arrows. The chimney caps produced by Copper-By-Design came through this disaster unscathed. A real life testament to the quality, design characteristics and installation methodology. Contact them, you wont be disappointed. Still a very satisfied customer, Chuck |
 From:
March Young <marchy@comcast.n*t>Date: Thu, 15 Nov 2012 Subject: Follow-up Hi David The Fire Pit dome arrived as scheduled. Nice job on the shipping box. The box was easy to open, and more importantly, absolutely no damage. The dome has met our every expectation in looks, fit and functionality. We will look forward to how it patinas up over the years as we prefer that look. Here are a couple of installed shots. It was a pleasure working with CBD to make the dome a reality. Once again thanks from the Young's |
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 From:
Kent Kurchak <kent@waresource.c*m>Date: Fri, 26 May 2012 Subject: RE: complete chimney flashing with cricket I had my shingle roof replaced, but the roofers (http://www.hproofingllc.com/) failed to properly build a shingled cricket and flash the chimney, so it leaked. They tried three times to fix it with caulk, but it still leaked, and then they quit returning my calls. I knew that there were major problems they refused to address, primarily that the cricket had to be metal and that their shortcut to reuse poorly installed leaking lead flashing from 30 years ago just wouldn't work. Everyone in Vermont uses lead flashing, so I couldn't find a coppersmith who also knows about solving roofing problems. I found the Copper By Design web site and their description of unethical roofers was on the mark and their flashing kit/custom copper cricket was just what I needed. So I ordered the full kit (with plywood structure, which I recommend) and it arrived a few weeks later in a sturdy shipping crate. Everything came as promised and I could tell it was expertly crafted. I sawed out the old grout with a diamond blade in my old circular saw (base plate removed, as suggested) and chiseled out the old lead flashing without problem. In my case I pulled off the shingles around the chimney so I could use sticky membrane to help prevent ice damming. (I had several leftover bundles of shingles.) But otherwise I could see how a retrofit of the step flashing could be done without that extra work. The installation went smoothly and I am confident that there will be no leaks. The heavy copper will stand the test of time over any other material. Copper by design met every expectation I had and I am totally pleased with my interaction with them via email and phone and am very happy their hand-crafted product built to my chimney's exact dimensions. It is refreshing to find a company like Copper By Design with excellent workmanship, quality materials, and honest/fair business practices! Date: Sat, 23 Jun 2012 David - Thought you may like how I reused the crate...too good for the scrap pile. The two shelves are cut out of the crate base, each with two 1x2's for the weight support. The leftover middle of the base provides the vertical support by the top shelf. Even reused most of the gold drywall screws! It is actually pretty strong for being so light, given the glue and staple construction. The shelf is in a small walk-in closet off the master BR, where function is more important than looks...previously all that stuff (my wife's, of course!) was on the floor. So thanks again for solving my leaky chimney and my messy closet problems! Kent Kurchak
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 From:
"Mo, Stan" <stan.mo@intel.c*m>Subject: RE: Mo post cap project Date: Wed, 23 May 2012 Hi Dave – Sorry, I didn’t make it back in time yesterday and have been booked today in meetings back-to-back. The copper caps look Fantastic! It’s such a great finishing point and eye-draw for the deck. I think you were dead on right going lower on the peak of the pyramid – lower was much better than higher to provide the right amount of height interest and distinction without looking like some kind of Gift to the Gods, so to speak. So serendipity worked in our favor. Also, thanks to you and your helper, the “battery guy” for the deck bolts and strengthening. Much appreciated as our 6 yr old bounces around the deck. Are you on Angie’s List? We were planning to write a nice note about craftsmanship and quality, just need to know where to post it. Cheers! Stan |
 From:
"Nikki Anderson" <nikki@andersonpoolsandspas.c*m>Subject: pics of fire pit Date: Mon, 7 May 2012 Mr. Huffman loves it! It fit perfectly also! Awesome Job! Nikki |
 From:
Don Buhler <dwbuhler@gmail.c*m>Date: Sat, 26 Nov 2011 Subject: Roof Cap pictures David, Here are the pic's of the roof caps as they arrived (in perfect condition), and as they looked installed. They fit the 2 different roof slopes perfectly and the screens fit down nicely on the shingles, even though I was worried about that. As you can see, I used 5/8" thick High Profile Ridge Caps on my shingled roof, so I wondered how pliable the screens would be to fit down around them. But they worked awesome. Your turret roof caps are such a perfect way to achieve attic ventilation and weather-proof the peak of a turret roof at the same time. I do believe that I would like the roof caps even better without the steeple cones as I ordered them, but the cones are fine too. I can just imagine how tough it is to make all those raised corners come together and look good at the top of the cap. Thanks again David. It's been a pleasure dealing with you. Your communication with your customers is absolutely second-to-none. It probably won't be the last time you hear from me, as I am a Construction Project Manager and many people are watching the construction of our home very closely. Most people are quite taken by the roof caps. -- Don Buhler Don Buhler Management Services Inc. Box 2026, Swan River, Mb. Canada R0L 1Z0 Phone 204-734-8506 |
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From: "Meri
and Mike"
<mmlenio@comcast.n*t> Hi David, We sincerely appreciate the long hours, thought, creativity, and artistry that you put into this project. It is a reflection of your superior work ethic and attention to detail. Thank you for the many extra courtesies; your kindness and thoughtfulness are greatly appreciated. You are truly an inspiration. Please let Chris and Benjamin know that we appreciate all of their hard work and long hours. We’re sure they are still recovering from moving all of the gravel and bricks. They are nice additions to your team. It was fun to hear all of the laughter coming out of our back yard. We remain ever grateful to you for all for all of the work you have done on our home. We look forward to enjoying the deck for years to come. Attached, please find a few pictures we thought you might like. Best Regards, Meri and Mike
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I Will admit that when we opened the crate our
reaction was one of 'good grief, what have we done... they look so
big!!'. But once installed, the cap proportions are well in keeping
with the house shape and the extended cap roof line fits right in
with the house roof line. Our conclusion is you get a 10 out of 10
score for looks, design, quality of construction. |
 From: Gary Stensland
<garysten@uiuc.e*u>Date: Tue, 22 Feb 2011 Subject: The Stensland chimney and roof Hi Dave, Don't think we ever got back to you on the chimney and roof flashing status. Am sending you the pictures of the fall fiasco - When the weather here finally cooled down in mid Sept we were able to start working on the chimney. You can tell from the time line that I do not rush when I work and I use a lot of scaffolding! Fortunately we had extremely dry weather until on the 25th of October when Gary and I spent about 3 hours waterproofing the roof with plastic. We knew on the 25th we were in trouble and called on our roofer who because of the wild weather that week was able to come and do a smaller job (like ours) on the 27th (a dry beautiful day again). The chimney tuck-pointing was extremely messy and dusty and I can see why the chimney guys would like to just knock the whole thing down and start over but we persevered and the chimney looks great. Filled up the tiny little air holes and one small fracture on the crown and painted it with a thick paint "crown patch repair". Cleaned the brick and mortar and sealed it with a breathable sealant. The two layers of shingles and what seemed like many layers of flashing and gunk were an extreme pain - the top layer of shingles came off easily, but the bottom layer was original and really baked on. Did not want two layers of shingles on again so we had the roofers do the entire hip of the chimney side and replace the bad rafters and joists next to the chimney and the bug infested OSB and moldy plywood. I think they did a really nice job on the copper flashing but I did have them put on a longer counter flashing on the front since the bricks there were bad and the piece that you sent for that was too short. I think I might find a place for that piece on my shed corners somewhere this spring -- if I can even cut it. VERY heavy copper! We were so happy to have this project done! I was coming down with pneumonia and the weather was turning bad (of course that's because it was heading towards winter). My sister-in-law in Fargo was gravely ill and we wanted to go help my brother take care of her so from the middle of November to just before Christmas we were able to help them without worrying about this roof etc. We have had about 8 inches of snow sitting up on the roof for three weeks now in February and the meltdown occurred without further leaks. The ceilings are repaired inside and we are happy to have a meltdown outside that doesn't involve the inside of the house. The view from the roof down to the pond and flowers and the changing of the tree colors last fall was really glorious. Didn't get any pictures of that! I think that I will put the ladder up every once in a while just to revisit that view. Of course, the view now is great looking up at the copper flashing on the chimney too!. Wow. Thanks for your help. Diane and Gary J Stensland |
 From:
"Hellie, David" <davidh@dimage.c*m>Subject: RE: Custom no-rust sheet metal fabrication Date: Thu, 4 Nov 2010 Hey David, that's great it's on the way. I did get the check mailed early this morning so its well on the way to you. I would think it'll get there this weekend or Monday. Let me know once you receive it just so I know you're all set. Will email you an update once we get it off the truck and send out some installed photos after that. Thanks again for the great job and awesome service, for custom work the distance was not an issue at all. -David Date: Thu, 11 Nov 2010 Hi David, all set here too, it arrived yesterday intact and all looks great! Unpacked it last night, will get some shots to you over the next few days. |
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From: Gary Roeder <groeder@embarqmail.c*m> Subject: Re: Photo - Roeder house Date: Thu, 4 Nov 2010 Hi David, Received our package yesterday - all intact and beautiful. Thanks again for adorning our house. We will send you pic's when we have it installed. Gary and Nancy |
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We had the chimney caps installed today. The large one went great, and the other took some extra effort because the cement cap Had a curve on one side. Glad you sent the spare nut and bolt sets, because the guys dropped several pieces. We think they look terrific. Here are some of the photos I took. Thanks again for the great job. |
 From:
Emil Bardana <bardanae@ohsu.e*u>Date: Sat, 24 Oct 2009 Subject: Two Chimney caps for the Bardana Residence in LO Dear David: this is indeed unusual and welcome news. Your integrity is appreciated and will be passed along should anyone ever inquire. If you need to purchase some protective mats to protect the shingles let me know. Also if you could bring some wood to protect my stamped concrete that would be appreciated. The caps look fantastic! Emil From: Copper-By-Design [mailto:quote@copper-by-design.c*m] Sent: Saturday, October 24 To: Emil Bardana Subject: Two Chimney caps for the Bardana Residence in LO Good morning Emil and Norma, I have some good news for you. I got some weights this morning of what I have so far without the roof skin on them; the larger one is 250# and the smaller one is 113#. They both used a bit more screens than I had predicted and the wood cost more than I had paid in the past, but I did some calculations of what the roof skins should require and I see the smaller one should be about 5 sq' less and the larger chimney cap will be around 70 sq' less than predicted, so you are looking at over $1k saving off the original bid of $10,071.30, even with the added cost of the crane and our participation with the installation. The balance will be around $2,350, but I will not know for sure until we get the roof skins finished. It may even be less. I imagine you are not use to getting news like this form a contractor? |
 From:
"Daniel Nelson" <DNelson@nelcodevelopment.n*t>Subject: RE: Working on the first part of this project Date: Mon, 14 Sep 2009 Good Morning David, I wanted to report the shipment was receive slightly damaged. Apparently, the fork lift's fork punched the side of the crate approx. 5” from the base of the crate damaging the top of the pan edge about 4” long. Not to worry, my carpenter was able to carefully rubber hammer out the edge, slight ripple is noticeable (if you’re looking for an imperfection). The fabrication dimensions were right on! It Looks ASSUME! Carpenter reports, more trouble uncrating than installing. Fit Like a Glove. I wouldn’t want it any other way. No photos yet. Installing quaderafolds and touch up painting before I send you photos. I want to provide the best images before post on your web site. Great Job! Thanks again. I have requested $2,500 from accounting to send as a deposit for the bell cap. Daniel |
 From: "Matt Yaden" <m.yaden@comcast.n*t>Date: Wed, 1 Jul 2009 Subject: Dyer Fireplace Hi David, Hope your move is going smoothly. Just wanted to let you know the hood arrived in good condition. Great job with crating it too! We held it up and it sits on the wall nicely, it should be fairly easy to attach to the wall, and we’ll probably use a bead of caulking or clear silicone where it meets the wall, etc. After we mount it, the mantle will placed underneath the hood (anchored to the wall, and shimmed above the top of the façade. This should work out nicely and I think the client will be pleased. I’ll send digital photos when it’s completed. Matt |
 From: "andyob+anitav"
<andyob_anitav@verizon.n*t>Date: Mon, 22 Jun 2009 Subject: Cap has arrived Hi Rich, I just took delivery of the crate. The cap is here and is in perfect condition. The crate had one small crack at the top which is fairly typical but it did its job admirably and the cap is in A1 condition. I've unloaded many crates in my time this was an excellent crate. The driver did not show up with a lift gate. I called the local New Penn office they said they would credit you $25. If they don't credit you I will be happy to pay the full $50. Which would you prefer for me to send a check or use pay Pal? My camera just stopped working. I used the new micro video camera my kids gave me for fathers day to take pictures hopefully these came out OK. Andy Hey
Andy, |
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From: Jeff Rose
<jeffro71@cox.n*t> Date: Thu, 18 Jun 2009 Subject: Gutters
David,
I installed the section of gutter on my house
and it worked out perfect. The water sheds away from the
walkway leading to my stoop now.
I will do the one at my Dad's and add the leaf
catcher this weekend.
I will let you know the measurements on the
chimneys and get some pictures so you can give me a
quote on caps.
Thanks Again,
Jeff
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From: Harvey Allen <harveya382@gmail.c*m> Date: Sun, 10 May 2009 Subject: Custom no-rust sheet metal fabrication Thank you for your professionalism, trust, and generosity. I look forward to recommending your service to others. It is pleasant to work with people with genuine integrity. The products you provided me are of high quality workmanship. Sincerely Harvey Allen Madison, NJ |
 From: "Carol Entrikin"
<carol@ballardbookcase.c*m>Subject: RE: Your Turret Roof Cap Order Date: Tue, 28 Apr 2009 Hi David, It was a pleasure meeting you too! We put the turret cap on our dining room table until it is installed-it is a gigantic center piece! I love having it inside for awhile to enjoy the beauty of it. I contacted the roofing company yesterday, I'm sure in the next week he will be by to install it. I also sent him the instructions for installing-they seem pretty competent so I have no worries. Will be sending pictures as soon as the job is completed. Thank you again for the beautiful work. Carol www.MapleBookcases.com Date: Tue, 5 May 2009 Hi David, Thought you would enjoy these photos. Hillside Roofing came back and installed the turret cap on a beautiful sunny day last week...as you can see it looks fantastic! We had a terrific downpour last night with strong winds-I thought about our brave copper piece weathering it's first storm...!!! Thank you again for the beautiful work. Carol and David Entrikin |
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From: Olav Visnapuu <kanamuna@sbcglobal.n*t> Date: Wed, 4 Mar 2009 Subject: Re: cupola copper roof David & Tia, I checked local copper fabricators and found two within 100 miles but did not get a response for my inquiry. The local Metal Supermarkets supplier would cut the metal only without bending for a price little more than your quote. I will mail the $273.38 to start the project. Let me know if you need anything else. I measured the roof again at the edge or drip edge and it is 24” on two opposite sides and 24 1/16” on two opposite sides. All the ridge measurements were about 19 11/16”. The slope is about 43 degrees (on my sketch I stated 30 degrees). This cupola has not been installed on the roof of a small backyard cabana type structure yet. The cupola roof material is 3/8” plywood. I planned to use 30# felt underlayment. About ¾” below center of the plywood peak is vertical 2 by 2” by 16” long wood structure for installing a weathervane or finial. In the future can I install a finial through the copper roof? Thanks, Olav Visnapuu 408-267-2904 |
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David, Thank You, |
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From: Al Palmer <palmeral@comcast.n*t> Dave:
He had ordered a set of 6 copper Leaf-catchers and 232' of our hinged leaf screens |
Card w/photos mailed to us 9/08  From: bc11801@optonline.n*t (Hicksville, New York) |
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From: Robert Holland <bedonia@yahoo.c*m> Date: Fri, 15 Aug 2008 Subject: Re: Cap for a shed Folks: What a nice email and BTW, I work with website designers as an Oracle DBA and yours is a better than textbook excellent. I really enjoyed my browsing experience. I teach Oracle and I am currently studying web marketing and your website has it all. I also wish you health, wealth and prosperity. Unfortunately, the entire shed isn't worth $500.00 so I will pass on the 'beautiful roof cap' but I think you have a really wonderful 'thing' going! |
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From: Gary Reeves <captnfireeater@sbcglobal.n*t> Date: Sat, 19 Apr 2008 Subject: Reeves chimney cap photos Hi David,
I know its been a long time, but we finally installed the chimney
cap. The weather has NOT been cooperating here at all this year. Lots of
rain. Anyway, your cap looks beautiful sitting atop our chimney.
Thanks again, Gary (Springfield, Illinois)
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David, We finally got the cap installed. We decided against venting it. We had the installer set the cap in place with the venting blocks installed and everyone agreed it looked hideous, and should sit flat on the roof. Given the steep pitch of the roof, when you looked up at it all you could see was the big gap under the cap. Here’s a picture of it:
As you can see from the picture, we didn’t wear gloves when
we handled it. We had the installer wipe it with denatured
alcohol (it was all we had on hand) but it didn’t help.
Would tarn-x have worked? It’s too late now. It will even
out eventually. You can also see that we used masking tape
to hold the hooks in place once the cap was set down and the
chains went slack, they were also zip tied to the rod at the
top. We also zip tied two small levels to the rod to make
the installers work easier. The masking tape was even used
to label the front so there was no question as to if it was
positioned as we wanted it.
It was quite a show that drew spectators from all
around.
Thanks again, |
|
From: ISOFields@aol.c*m Date: Thu, 6 Mar 2008 Subject: Re: Request for Quote
Thank you so much David. I will inform you of its arrival and be
most happy to send you the digital photos once it is installed. We
were so pleased at the pictures you sent that we are positive that
it will be even better when we see the "real thing". After not being successful finding a local manufacturer, I
thought this process would be much more difficult than it was with a
questionable outcome. Thank you for proving me completely wrong! The
duct cover you made looks even better than I had hoped for and you
made the entire process a pleasant one.
Date: Fri, 7 Mar
2008
Hi David,
We received the beautiful duct cover yesterday (Thursday)
and it is installed today! It was a near-perfect fit with
only slight trimming required. My husband was amazed and so
thrilled with the work you did. I would love to recommend
you to others that are building in our area should the need
arise. You are one talented individual and we thank you.
Regards,
Marie Fields (Cave Creek, Arizona)
|
 From: "bentzd" <bentzd*avella.k12.pa.us>Subject: RE: Your Project's Progress Date: Thu, 3 Jan 2008 Good Morning, We rec’d our package yesterday and love the tops for our turrets! They are beautiful! Thank you again. Whenever spring arrives and the building progresses with our home, we’ll send you a picture. May you and your family be blessed with a healthy and happy New Year! Sincerely, |
| From:
StateniLand@aol.c*m Date: Sat, 29 Dec 2007 Subject: Re: Last Chimney Cap Photos
Hi Dave Date: Mon, 21 Jan 2008
My
roofer said to mention to you that it would have been easier to
attach the flue extension if your rivets on the flue were put on
inside facing out instead of the opposite way. The extension kept
getting caught up on the rivets as they attempted to lower the cap
down, but they did it and it looks real nice.
I took plenty of pics and will be
sending shortly for your webpage if you like. Thanks again Dave, Joe & Mary T. McLaughlin (Staten Island, New
York) |
|
From: Gina Matury <gentuink@yahoo.c*m> Dear David: We finally got the chimney up a few weeks ago and I am finally getting around to sending you some photos. If there hadn't been an ice storm here today that is keeping me at home I wouldn't have had time yet! I hope these photos are helpful. I will try to get some better ones in the future. It really is beautiful and I appreciate your work so much. Thanks again for all you've done. Hope all is well with you and yours and that you have a Merry Christmas, a happy holiday season and a great new year! Sincerely
|
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From: Karina5400@aol.c*m I must say, the caps are quite delightful and the acorns added the needed whimsy I was looking for. We plan on stripping the exterior of the house next spring and she will become a repainted lady in the near future We are hoping to restore her to a stately, whimsical, wonderful manse when all is said and done. It is going to be a long haul but kudos to you and your staff for reminding us that there are folks, though few and far in-between, who, like you, are there to help accomplish such endeavors in the manner in which you have. Thank you so much for your seemingly endless wealth of knowledge and superb, over the top craftsmanship. You are so appreciated in an era where getting anything of quality seems such a difficult task. We have of course, already considered you for the
chimney caps and will probably be ready for that within the next 2 to 5
years. You can bet we will call you when we are ready.
|
|
Hi David, Thank you for the prompt service and great quality of the turret cap. It fit great! I will recommend you to anyone else. Jonnathan Bartel (Fair Grove, Missouri) |
| From: "Pat Marry" <pat.marry@fireflymobile.c*m> Date: Wed, 8 Aug 2007
David & Tia, Thanks, |
 From:
4bud9@comcast.n*tDate: Tue, 07 Aug 2007 Hi David. Dan Rhoe (Pleasent Hill, California) |
| From: Jack Willard <jack_willard@hotmail.c*m> Subject: Re: Custom Copper Roof Cap  Date: Fri, 02 Mar 2007
David,
WOW! Your work is the best definition of the word "craftsmanship". The dictionaries should include one of your pictures for illustration. It's nice to see that you could reuse the More
House template, and actually referred to the drawing I made for you.
Not that you needed it. I'm sure that you DO see the shapes in
your dreams at nite!
Watching you makes me dream of doing such work in our shop building as a rewarding retirement activity. Copper is such an eye candy. My projects will certainly include the creation of gingerbread wooden scrollwork pieces for the house. It snowed here at the house (1,800 feet elevation) a few days ago but it's all gone now. I got pictures of the house in snow last winter before I got the new exterior painting (50%) done. Just thinking about what it will look like in snow with the new turret cap and finial is joyful. Thanks again for the posted Soulmates story. I can see why you put our story right beneath your own. Some of the other stories are rather lame. I really like the background music. Wish it was set to repeat while your on the page though. I can hardly wait to open the crate and get my gloved hands on your work. Love and white light to you,
Subject: Turret cap install pictures
Date: Sat, 31 Mar 2007 David, I finally got my boom lift fixed yesterday morning and installed the turret cap and finial in the afternoon. Wow it looks incredible! Here are those pictures I promised
you. I will take some more when I have better sunlight
on the house.
Jack Willard (Grass
Valley, California)
Subject: RE: Cricket installed pictures Date: Sat, 4 Aug 2007
David, White light to you, Date: Mon, 6 Aug 2007 David, Lynn made a good suggestion awhile back. At some point I should go up in
the boom lift with my little electric vibrating engraver tool and engrave
our names and the date installed, so that future homeowners will know who to
thank for such beautiful work that will last pretty much forever. |
|
David,
We think the cap adds considerable value and
appeal to our a home we value greatly. As you can see from the
pictures, the cap is weathering nicely. Since it's installation in
April, it has already endured several Atlantic storms and
northeasters!
Thank you very much!
John & Dorothy Berrigan (Stone Harbor, New Jersey)
|
|
From: "Michael A. Hoag" <hoagster@frontiernet.n*t> Subject: Roof Cap Installed Date: Mon, 4 Jun 2007
Mr. Rich,
Thank you for your hard work! The cap is installed and looks
better than I
imagined.
Thank you
The Hoag's (Redding, California)
|
|
From: "Crane, Daniel" <Daniel.Crane@USPTO.G*V> Subject: RE: Copper Leaf catcher Date: Mon, 4 Jun 2007
Yes, indeed, I received the parts. Thanks so much. They
are great!
Dan (Alexandria, Virginia)
-----Original Message----- Greetings
Dan, |
|
From: "David Lesh" <david@colbachlaw.c*m> Subject: RE: Copper Finial Date: Wed, 9 May 2007 David,
|
|
From: ChrisCk@aol.c*m Subject: More pics - finally!! Date: Sat, 5 May 2007
Good morning David:
Finally got round to fixing the turret properly. That Gorilla glue is good!!!!!!!!!! Here are the pics I promised. Maybe there is a good one of the gazebo in its final painted glory that you can substitute for the one you have. Thanks, It looks GREAT Chris (Crozier, Virginia)
|
|
From: "S Smith" <slsmith@astound.n*t> Subject: Emailing: IMG_0693, IMG_0694 Date: Fri, 27 Apr 2007
The cap worked out great, looks great. Thanks
for the excellent work and easy install. Here's a couple of
pictures.
Thanks again |
|
From: "Mark Shaff"
<marks@awardmetals.c*m> Subject: SHEET METAL SUPPLIER IN VANCOUVER Date: Thu, 22 Feb 2007
WOW.
Our company is a supplier of sheet
metal for the construction industry. We are based out of California
and have been in the Northwest since 1972.
We originally manufactured and sold
concrete forming accessories as "Rap-I-Form", later to become Award
Metals.
Our company has always been involved
to some degree in the pre-fabricated-to length gutter supply
business in Northern California. It has only been recently that we
as a whole began to look at the STEEL "gutter-coil" business.
(guttermans).
We know nothing about Aluminum, and
have never had any education about its use in the gutter line.
Why am I telling you this? The
president of Award Metals, Brent Taylor ( a Yale graduate) has let
every division manager know about your website. He has let us all
know that the best information on Aluminum vs steel can be found on
"this guy's website" Damn if he isn't right. WOW
I will be reviewing all of the
information on your website with my sales crew, so that they can
talk intelligently in the market about guttercoil. Many,
many Thanks
Mark Shaff
|
 From: Maarav@aol.c*mSubject: Re: Gross chimney caps Date: Sat, 20 Jan 2007
Can't wait to send you the pictures!!! What an ending - literally
the icing on top of the cake!! Thank you doesn't come close to the
expression of gratitude I have for your talent and artistry. I'm
sending you some pics of my family and home. SWEET!!!!!!!!!!
Thank you again, Brenda (Chester, New Jersey) |
|
From:
"Matovich Scott" <smatovich@qmiteam.c*m>
David - I
will certainly send you some photos, after install. It has
been a pleasure to work with you - thanks for all the good
communication and support. I trust the install should go well and we
can contact you if any questions....
Take
care....Scott
Date: Fri, 19 Jan 2007
Hello David,
They are finally installed and
look great. Their were a few small "bumps in the road" during
install, but the GC resolved them quickly. I will get a few photos
and send to you, as we just finished some of the stone and trim
work, so all is done.
Scott
(Setauket, New Jersey)
|
|
From: "Matt Eastaff"
<lea_construction@charterinternet.c*m> Subject: RE: Quote for custom no-rust sheet metal fabrication Date: Wed, 15 Mar 2006
Thanks for the quick quote. Even with the shipping, you came
in at $700 lower then our local metal worker. I’m sure with your
attention to detail, your work would be much nicer then theirs.
I will run this by my boss and get back to you ASAP. I go to
Portland a few times a year to visit friends,
could probably just pick them up there and save even more money.
Matt (Brookings, Oregon)
|
|
Yes! We got the cap installed today!!! It looks fantastic – everyone is raving about the work you did. One of the guys on site doing a custom ceiling in my family room said it was the finest copper fabrication he had ever seen in his life, and he is a seasoned craftsman. Attached are the installation pics. We ended up using a lift truck as a crane. The whole thing went very smoothly! It was very exciting. I cannot tell you how happy we are with the end results of all of this. You are truly to be commended! Thank you for a wonderful piece of architectural art. Teresa (Fairhope, Alabama) |
 From:
"James Farrell" <jafarrel@cisco.c*m>Date: Thu, 23 Feb 2006
David,
Thank you for all detailed information.
I am planning to send you pictures of the installation and final result
when my house is complete.
I can tell you that the market here
in Texas would be a gold mine for you. Since I have found your web site
and roof caps I have looked for quality roof caps on many homes in the
area and to date have not found one that compares to yours. Only
very cheap and poor quality type final roof caps.
To get a better idea of the types of
house the custom builders build check out this web site:
http://grisak.com/SubdivisionsInWhichWeSpecialize/HomePage.htm .
The most common newer style home built here is Country French and at
least 50% of the newly homes built have a turret of some type.
Here is a listing of builder in the
area
http://www.town-mall.net/community/builders.html - there are
many Ultra custom builders
I moved to Texas from California
last summer for the fabulous school systems here (compared to
California). It has been an adjustment for my entire family but well
worth it. The homes they build here are like no other place I seen,
Breathtaking to say the least. So for your business - copper - worth
your time to market your web site here.
If I can help let me know.
Looking forward to getting my roof
caps...thanks very much.
James (Allen Texas) |
 From:
"St. George, Charles \(GE Energy, Non GE\)" <charles.stgeorge@ge.c*m>Date: Mon, 9 Jan 2006 Hello,
Yes, they just have the one 3.5" size
at $7. each in cast bronze. I just mounted my new turret cap with
8 of them and they look very nice, perhaps just a touch small at such a
distance, but classy as all get out. One fleur for every other
side of this 16 sided cap was perfect. I do not have the photos with me
and am on the road in OK for the week. Still, the combo of the cap
and fleurs looks really great - my wife loves it. The gilded Gabriel
also arrived, so all I have to do is mount the tellurium stones and I
will get the photos to you. The cap is just right in that it does not
draw TOO much attention to itself and is, therefore, a proper foundation
to the gilded angel weathervane which will ride on top.
Can't wait to get photos of that to you! Should be pretty wowsers
for your website. I will send mostly 1.1 meg pics so you can
enlarge and crop as you like.
All the best and thanks for the
great deal -- even the packing was like I've never seen for quality.
Wish all things were done this way! The world would be a better
place.
Charles
|
|
From: "Danny Bassett"
<doc9@cox.n*t> Date: Fri, 6 Jan 2006
Hi My name is Daniel Bassett and I live in Conn.
I was surfing the net for a source of 4'x10' copper sheets. when I
came across your website. I just wanted to tell you that as a vocational
schooled for 4 years and then local union #40 of the sheet metal workers
international union schooled for another 4 years and then these past 17
years in Copper roofing that I am indeed impressed with your website and
the craftsmanship of your products. (at the time I am writing this I had
only gone through your chimney caps section, but I will go through the
whole site) I am going to put your site as one of my favorites and I
will steer people to your site when I can't do the work myself. You are
the only site that I feel that I can do this with. I'm sure your
shop is much more than my operation which consists of me in my shed with
a workbench for the type of work that you are performing. I usually just
do copper roofs and windows, not to many chimney caps but a few. I am a
lone worker that picks up these jobs when I'm laid off from my various
union shops here in Conn.
This is turning into more than I had planned, I just wanted to tell
you that I thought your work was superb and I will pass on your web
address to any clients I feel I can't accommodate (this may not be many
but there are times when I'm working for an employer that I can't spare
the time to do some of the customers needs. Keeping in mind that I am a
one man operation).
I am wondering though how you got your sheet metal skills. Are you or were you in a local union? This is my guess. Because most times when I see a quality piece of sheet metal such as yours; the persons responsible are or were trained by the Sheet Metal Workers International Union.
Any ways, good work and keep it up. Its inspiring to the rest of us
"hacks".
Dan Bassett
Meriden,Conn.
Reply: I appreciate the referrals. If you contact me with an e-mail stating how a certain person is going to contact us for some custom work, I will send you a referral fee if I happen to make the sale. It is funny that you
have thought this way about my training history. I talk about my past on a
couple web pages: Like you, I am only one person, and could never hope to service all the people out there who has need for this type of work, so instead of being selfish with my experience, I freely share this with the world and future generations of fabricators. I can only hope they put the care into what they do, like I have. Too many people out there just don't give a shit. |
|
From: "Natelli, Michael"
<Michael.Natelli@acs-inc.c*m> Date: Thu, 5 Jan 2006
|
 From: Jak Alof
<jakalof@yahoo.c*m>Date: Sat, 10 Dec 2005 David, Thanks for the holiday greetings. I promised you some pictures and here are some. I am very happy with the fascia and scuppers that you made for me. Here are some pics showing the installation etc. I have had a lot of good compliments on the fascia system that you built. It really looks nice and it was very easy to install (with 3 people that is). I was amazed at the crates you put together for shipping. Those were a piece of work! Take care and happy holidays. John |
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From: "Richard & Mary-Alice" <ratiyeh@comcast.n*t> Subject: Thanks For Everything Date: Mon, 5 Dec 2005 We are so happy with the gutters you installed on our home several years ago. Your work is outstanding and you are very precise in your operation. If any of my friends or relatives need any gutter work I most certainly will recommend you. Thank you for all your efforts in my behalf.
Richard Atiyeh
|
|
From: "Pietzold,
Alfred" <APietzol@harris.c*m> David and Tia, This past weekend I finally finished installing the leaf screens I purchased from you. They are definitely the best ones I've seen. Besides their nice appearance I really liked how I could shape them to fit the unusual spots. We have 45 degree inside and outside corners on some of our gutters, plus 90 degree. I was able to cut the screens for a nice "no gap" joint in the corners and mold them to fit snugly at the hip areas of the roof. I'm hoping these hold up to the snow and ice this winter. If they do then in the spring I plan on buying more to do my parents house. Thanks for providing such a fine product!
Al Pietzold
|
| From: "Mark
Antry" <mark.antry@xmission.c*m> Date: Fri, 30 Sep 2005
Thanks David,
I'll look over the web instructions, yes you included a bunch of rivets and cleats so that should work out GREAT. I have a chop saw with carbide blade so that will work out great. I'll review the instructions on the web before I start. I'm still so happy with my leaf screens, they are performing great. I'll let you know how I make out on the leaf catchers. Not sure where it is on the Honey-Do list, so don't know when I'll get to it.
Mark
by the way you run a very nice business. I'm glad I
found it!
|
| From: "George C."
<gnosiswithinu@hotmail.c*m>
Subject: Thank you... Date: Mon, 19 Sep 2005 Dear Mr. Rich, You know something? I'm on the internet trying to find info on how to apply stucco on an old basement wall and how to replace two of the old basement widows but along the way, I found your web site. So I just had to tell you that your work is admirable! I thank you for providing the Chimney & Flashing Photo Page. It is very informative and the photos clearly illustrate what flashing entails. I am a great admirer of skilled workers like yourself who take great pride it their work and willing to share your knowledge with others. I have yet to show your website to my lady who needs her chimney flashed but has no idea why or how its done properly. Anyway, thanks again for your web site Sincerely, George Carenzo |
|
From: "C. A." <cacichelly@hotmail.c*m> Subject: mitering Date: Sat, 10 Sep 2005 Dear Sir,
my name is Christopher and I work as a carpenter/contractor in Winnipeg,
Manitoba. I have really enjoyed your website and I think that you
do beautiful work. Not wanting to waste your time with
compliments (but I can if you want ) I was wondering if you could tell
me how I should/could mite inside and outside corners for K style 5 inch
eavestrough. I have extensive experience with fabricating aluminum
shapes from flat stock to finished shape to applying (specifically
window cladding and soffit/ fascia) but alas, I have never observed
anyone in the process of making a seamless miter on aluminum eavestrough.
You seem to be a very approachable person and this is the main reason
why I am asking you and judging from your work I would be wise to take
your advice. A family friend has asked me to redo their
eavestrough and I do not want to look like a hack. Greetings Christopher, Good luck. Date: 11 September 2005 Thank you very much for your reply. I did not see that link on your site to those pages. Eavestrough is actually the 'Canadian' term for gutter. So if you are ever a spy for the U.S. government in Canada. Don't say gutter because you will give yourself away LOL. What can I say except you saved my butt and your business ethos and craftsmanship should be emulated by everyone. Old fashioned values and old, old fashioned craftsmanship.
take care
Christopher
|
|
Hi David,
Take good care and thank you again for the extra time,
Kristin Date: 31 August 2005
David,
First, thank you so much. The check is going out tomorrow. We're the kind of people who get excited about things like gutters (and rafter tails) and we've walked around the house a couple of times to check them out and admire them. The best part is knowing that the job has been done well. That just doesn't happen often at all. Very, very few professionals can provide that peace of mind. We will be sending your contact info to our friends.
Thank you for the pictures, that is way above and beyond.
Not minding your business is just fine with me! I'll be
calling the chimney guys for sure. I would love the rest
of the pictures you have, thanks. Is this even counter
flashing? It doesn't look like anything goes into the
mortar. I asked for counter flashing but...? Also,
the piece you removed was up there on purpose, which is worse
than its having been forgotten.
Take good care,
Kristin and Stuart
Here's another quote/saying: You never really own an old
house, you belong to it.
Date: 1 September 2005 Hi again, [Her Father] That is so sad, Folks like that shouldn’t be allowed to work on anything. Don’t they have licensing laws up there? I hope you are going to let the copper guys do it. I liked their presentation anyone who would go that much trouble would probably go to the same amount of trouble to do the job. Just have them take pictures of the new work. Ask them if when the roof is replaced how will the new shingles match up with the copper they put in? Will it have to be done again? How does that work? [Kristin Bassett] They put that scrap piece up there on purpose to further divert water. At least they said the put some extra up there for that purpose. By this I mean that if you can just pluck it off the roof as if it were a forgotten scrap then it means their work is literally garbage. Anyway, no big hurry on this but we'll be calling you for more work in the future. Have a great weekend and thanks again. Kristin and Stuart. |
 From:
Tom Bromann <tombromann@bookletbinding.c*m> Subject: Thanks for everything Date: Wed, 24 Aug 2005 David and Tia, Tom |
 From:
CaitrionasPetals@aol.c*m Subject: An Cailleach Shron Date: Wed, 3 Aug 2005
Good evening David and Tia
Hope
all is well, bright and busy Subject: Gazebo Roof Date: Fri, 22 Jul 2005 David,
The roof looks fantastic! Just got home and
went out and stared....now I am going to bed...lol...
Looking forward to seeing you tomorrow...
Charlie
|
|
Hey David, Robert - Advanced Gutter Systems, Sacramento, California |
|
David and Tia:
We received the cap in great condition and it has been installed on our turret. It looks absolutely beautiful. I have to tell you how the roofing company raved about the quality gauged material used and the fine craftsmanship practiced to make such a beautiful piece. They suspected I paid 3 times the amount I did to get this done. Thank you very much for your piece of artwork. I will send you a picture of the final installed product in a couple of days.
Regards,
Mike Wilder, Arlington Heights, Illinois
|
 From:
"Jean Russo" <j.russo1@cox.n*t>
Subject: roof caps Date: Tue, 7 Dec 2004
David and Tia
The roof caps have arrived and yesterday the weather broke enough for the roofing people to install them. They look great. They are bright and shiny now but I know soon they will have the weathered look.
Thanks for a great job.
Jean Russo, Rhode Island, New York
|
|
Hi David and Tia, Thanks again. I'm not used to such
prompt responses - especially with such a concern for detail. We've been
dealing with a lot of suppliers for kitchen cabinets, plumbing fixtures,
etc... We usually have to chase them down for answers after waiting long
past their promised response date. Thanks for a refreshing
experience!
Date: Thu, 23 Sep 2004 |
|
From: "Alan
Rachlin" <AlanRRachlin@aol.c*m>
Hi Mr. Rich, Date: Mon, 9 Aug 2004 Hi David, |
|
Hi David, Date: 12 July 2004 Hi David, Seems as though the shake roof was nailed directly into what one roofer called a "false-roof"? He said he'll need to put down some plywood after stripping off the old shingles and felt? This is why my estimate for the moderate comp roof was double what was originally estimated by our house inspector (a former roofer). Ah., California. Let me know if you need a little postage compensation when it comes time to send out the second grille. Thanks, Doug Date: 26 July 2004 I really appreciate your thoroughness/attention to detail and customer service. You guys are the best! Doug Szakacsy, Oxnard, California |
| From: "Jim
Wilson" <jimwilson3@charter.n*t>
Subject: Thank you. Date: 19 Jun 2004
Good Morning, Thank you for confirming my thoughts in re-flashing and counter-flashing. Sincerely, |
|
Thanks, for helping me out with this project! Date: 29 April 2004 Looks great! This is a big improvement over my current too small (and flat) lid that doesn't completely cover my chimney hole. I doubt very many metal workers could have pulled off this difficult design. Nice Job! Thanks again for all your help. Date: 4 May 2004 Just wanted to let you know that I got the caps late last week and just installed the smaller one on my chimney today. It fit perfectly!!! Thanks for doing such a fantastic job. I am keeping the bigger one as a spare. This was a tough project and you executed it beautifully. Paul Hubanks, Bowie, Maryland |
|
From:
"Tom and Ram Giberson" <tgiberson@charter.n*t> David , Tom and Ram Giberson, Athens, Georgia
Date: 8 June2004 We finally got the roof cap and
weathervane up. To say that it is spectacular would be a little
understated. I have asked our contractor to take some digital pictures
and send them to you. We have seen your work on the cap on your web
page. That is so cool! Thanks for everything. |
|
From: "Larry Hodge"
<hodgel@bellsouth.n*t> Date: 16 Apr 2004
David, The work looks great. We cut the check yesterday with our check run and it is being mailed today. If you do not receive it by Tues. let me know. Thanks,
Larry Hodge CR |
|
Date: 24 Feb 2004
David, Enclosed are a couple of pictures of the copper cap that you fabricated for me. I thought you might like to see it installed. It fit very well and installed simply. I was very pleased with the quality of the cap and construction. All of our dealings to order and build the cap went well. I would recommend you to all.
Thank you, |
|
From: "Richard Atiyeh"
<RAtiyeh@aol.c*m>
I want to thank you for coming out last night and unplugging our gutters. We are sorry that it was such a miserable night and how uncomfortable you must have been doing the work. We couldn't sleep for 2 nights because of the constant dripping noise. I hope the problem has been taken care of. You take good care of your customers and we appreciate it. Richard Atiyeh, Portland, Oregon |
|
From: "Sherry Block"
<johnandsherryblock@sbcglobal.n*t> Date: 16 Nov 2003
David, Erik Block, Hadlyme, Connecticut |
|
From: "David M. Siegler" <david@Siegler.c*m>
Date: 21 Oct 2003
David, Thanks! |
|
From: "Gagnon, Neal" <Neal.Gagnon@bellsouth.c*m>
Date: 17 Oct 2003
The units are beautiful, and well built. Not installed
yet...hopefully this weekend. |
|
Date: 30 Sep 2003
Dave, Peace to
you and Tia..
PS...I have enjoyed working with you and hope we can do more business in the future. I also want to say that your personal information on your website is really, well, quite extensive to say the least. Not many people would be brave enough to share that with the public. Kudos to you!
|
|
Date: 30 June 2003
David, I do have one question. Why do you change the pitch slightly from what is given. Does this help ensure the lip stays tighter against the shakes? Thanks for your quality workmanship.
Todd Date: 2 Jul 2003 I did get the original e-mail and the pictures and instructions were very helpful. I hope we can do business again in the future. It's nice to work with suppliers like yourself who work hard at quality and customer service. Keep up the good work. I didn't see much info on gazebo caps on your web site-we have about 80 offices around the country and thought you may want me to forward some info about the services you provide. I could just post your web site to the other offices, but it focused mainly on gutters. Let me know. Todd Huegli
Date: 2 Jul 2003
David, Todd |
|
Date: 22 Apr 2003
BTW... Gail loves it :) Jeff & Gail Baker, Glen Allen, Virginia |
|
From: "James" <james@wcci.b*z>
Date: 28 Mar 2003
David - Just wanted to let you know that I am very please with how the gutters turned out. They look fantastic! THANK YOU! THANK YOU! THANK YOU! James, Portland, Oregon |
|
From:
"Dale Yocum" <dale@yocum.c*m> Date: 18 Mar 2003
David,
Thanks for your help, Date: 26 Mar 2003 Thanks for all your efforts and going beyond the call of duty. I didn't really expect you to do that for free...what a nice gesture on your part! Thanks again,
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From: "Bob Morgan" <Bob@6string.us>
Date: 13 Jan 2003
David, Bob Morgan, Portland, Oregon |
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Other
Helpful Roofing Information For some valuable advice with regards to roofing and rain management issues check out our:
(a)
Gutter
Installation web pages for answers and solutions that could save you thousands of $ and a great deal of anguish. If you do find this information very helpful, feel free to send us a $ tip for the assistance we so freely have published on the web here for your benefit, like you might tip a waitress. Heck, send us a gift certificate for a candle lit dinner for two. <LOL> |
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Below is a photo of our |
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We were also a 1997 finalist for this same award. See our referral web page to see how we managed to be honored with this special award |
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Company Profile |
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D M R Gutters
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