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Lead-time, (please read our Contact Info page before calling) CBD on |
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Company Profile |
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Roof Caps |
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Chimney Caps |
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Custom |
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Gutters |
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Shipping | Contact Info |
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What is My Lead-time? |
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What is
My Lead-time for Scheduling in New Projects? I'm currently booked out with projects for around 1 to 1.5 months. Although, for small projects like simple roof caps or flashing kits that would only take a few hours to do I can usually squeeze them in between major projects within a week or so;. My schedule may change quickly, so feel free to contact me about my schedule if this page has not been updated recently. I strive to respond to each quote request within 24 hours. Even on weekends. If you do not hear back from me personally within a day feel free to call my cell# 503 351-7082 to verify I got your e-mail, but you may want to consider the time difference, as we are on the West Coast. I am not normally up at 5AM when it is 8AM on the East Coast. I
know we life in a fast food society now, but this Internet exposure has gotten me a lot
of attention from clients across the Nation. Doing the work personally
makes me perhaps not the fastest turn-around
shop, but I'd like to believe that fact makes me your best choice,
and well worth the wait. It may take me a couple weeks of full time
work to make a single chimney cap, where other shops can slap
out their shoddy work in a day or two. If it's hopefully going to
adorn your home for the next century isn't a few month wait worth
getting it done right?
I've personally authored this web site with real price examples and more photos than you'll find else where. I have gone to great effort to provide you with all this information, so you can avoid the risk of a sly high pressured sales pitch. That way you can anonymously see if I can do what you are needing at a reasonable price w/o fearing I'll be contacting you. |
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Our Current In-shop
Schedule
(not including small projects): Brown/Umberger - 6.5' wide concave turret roof w/Morgana style finial & mount $11.5k (nearly complete after 2 months work) Brunner - 4' wide copper covered cupola w/Smithsonian segmented orb finial $5.4k Finn - Peabody style chimney cap w/their pool company logo over the front screen $3k Fellers/Hickson - gazebo roof cap w/Blue Heron style weathervane $1k |
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Our Local On-site Work Schedule:
Adams - No-clog aluminum gutters $3k Bauer - copper gutters $16k (postponed) |
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What's your schedule reliability? |
![]() The 28 chimney cap Kensington Project in Sunnyvale California (3-6/06) |
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What
about small simple projects? |
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What about
rush orders
or emergency service? I'm sure you would not want me to push out your project in favor of another more lucrative project, so do not try to do that to my other clients by begging me to push your project ahead of the line. If you try to get me to fit in your project ahead of other clients who came before you that would be asking me to commit fraud against those clients. You cannot bribe me to fit your project in ahead of my current schedule, so it is best not to even suggest it, or there will be a good chance I will need to cancel your project all together. |
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What
if your schedule changes before I can get my deposit in? If you feel confident we will be able to work up a satisfactory arrangement and need to get in my cue ASAP you can mail in an estimated deposit amount for the project you need. I will adjust the price according to the arrangement we work out before I've started building it to have a firm ceiling cost set. This can take the pressure off to make a hasty decisions. Only half down payment for projects over $500, or a 1/3 deposit for larger projects over $2k. If for any reason we are not able to work out a fair deal, or you just change your mind; that deposit is 90% refundable upon request. Leaving just a 10% reservation fee. No need for an explanation. I'm far to busy to hold clients to a contract, but this has rarely been an issue. |
![]() The Trainor chimney cap being installed in Fairhope, Alabama (2/06) |
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Shipping time? |
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Latest News |
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2011: Copper Prices
Mid 2009: Latest Move
Mid 2009: Apprentice:
Mid 2008: Publication:
Better Cars:
Resources: |
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How Do We Arrange for a Quote? |
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Response time: I will answer my cell phone personally (if possible) and I'm happy answer your questions. I love to help brainstorm tricky situations. Although, I am not likely to be able to provide you with a price on the spot. Once I've a chance to sit at my computer and calculator to wrap my mind around your needs I'll need to put it in writing for both our sake. This process may take several hours to make a diagram and calculations, as long as I have the right measurements with photos and diagrams that you provide through e-mail. This way we both will have written documentation of what was agreed. I deal with a lot of clients, so I cannot be expected to rely on my memory about each detail, so I do not quote projects over the phone for these reasons, but that why I show the prices my clients had paid at that time to help give you an idea of what these projects would run. This way you are able to do some anonymous comparison shopping while pursuing this web site, which seems to be quite rare from what I've heard. I strive to check and respond to e-mail at least a couple times each day; morning and night. I am prompt to respond to those e-mail within 24 hours even on weekends, unless we happen to be out of town, but that is pretty rare. So this process should go swiftly. |
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If you
e-mail me about your needs I
try my best not to pressure
you in any way. It is very helpful to list these
details in your e-mail, so I have enough to work with: The more info you send the more chance I can give you an accurate quote. I will try to be as flexible as possible, but you will want a ceiling cost, so your project does not get out of hand, like it tends to do working with other building contractors. My final cost may be a little lower than my quote, since on substantial projects I will re-price the final cost to reflect only the material actually in the custom fabrication based on the final weight. This way you only pay for what you get at the quoted cost per square foot of copper actually in these projects. This is an ethical detail you'll not likely find elsewhere, and one you can recheck once it has arrived. |
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On-site estimate: If you happen to live in or near the Portland Oregon Metro Area and are interested in my high-end gutter replacement, I am required by the CCB to supply potential clients with free bids within a reasonable geographical area from my location. I can usually go out to your place to write up a free estimate within a business day or two, as long as you are local to us (within 20 miles or so). If my wait time to do the actual installation (http://dmr-gutters.com/news.htm) is not a problem, feel free to e-mail me with your address, contact info, and any details you think is relevant to your needs, so I can service you with a bid. If you feel you need to talk to me about your special needs, you can call David's mobile phone at 503 351-7082. |
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What are My Costs and What Sort of Deposit is Required? |
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My
Rates: More complicated projects with curves will add to this base rate. The cost
of copper materials: Discounts: Thicker copper than my standard 20oz thickness is used in some project where needed, but it is harder to cut, drill, and bend, so thicker metal costs proportionally more to use in projects. That is one reason I find it more cost efficient to add more bracing inside the chimney cap roof sub structures, instead of just using a thicker copper sheet metal outer shell. Deposits: * For projects over $500 I work with you to set a ceiling cost on your project before I begin, and when I am finished I can weigh it to get the actual amount of copper used, so that your final cost does not include cut-off waste (which any other shop would charge you for). I then can adjust the final payment to reflect only what you will receive, so you are not paying for an inflated quote. A detail you are able to double check after it arrives to see how honest I was. We all know it is a scary ugly world out there full of liars and cheats. Although, I believe my Business Integrity Award from the Better Business Bureau should give even the worst critics the confidence of my ethical responsibility and devotion to my clients. I have had less than 5% of my potential clients express discomfort with my payment policy. This has not been much of an issue, but if you do not trust me, you should simply not do business with me at all. Note: The prices listed on this web site for custom copper work were the actual costs of those items at that time with freight charges included, but may not reflect accurately how much new projects will run now after all meals doubled in cost in early 2006. |
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Do You Accept Credit Card Payments? |
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I have PayPal set-up on my contact Info web page , but it is not any faster for me than US mail and cost me 3% of your order, so I prefer you just send me a personal check. I have yet to have any clients write me a bad check, so it has not been a problem. Not that I've had any personal problems with PayPal, but they've had a very poor reputation for lack of customer service, needless delays transferring funds, no contact info for merchants, and randomly seizing merchant's funds to help cover unrelated credit card fraud losses. I had closed my account in 2003 because of this concern and removed it from my web site for several years just before Ebay bought them out. Begrudgingly I reestablished an account with PayPal again in late 2006. |
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Toll-free Phone # ? |
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| I tend to do most of my correspondence through e-mail, so we will both have a written record of the agreements. I had a toll-free phone number for several years, but it seems pointless these days since long distance charges seem to be a thing of the past. | ||||||||||
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Non-local Client
Orders If you are searching for a reliable contractor; my web sites seem to be the most comprehensive and honest web sites on gutters and roofing standards in the world. You should find the information here very helpful to better know what questions to ask of your local contractors to better to weed out the less reputable. Take notes from that information, so that you have the questions to ask them during the bid. And in so doing you should save a lot of money and future head aches down the road (three or four sets of parts with the cost of installation will cost more than one good quality fabrication). Also check out Angie's list for good referrals: |
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Other
Helpful Roofing Information For some valuable advice with regards to roofing and rain management issues check out my:
(a)
Gutter Installation web pages for answers and solutions that could save you thousands of $ and a great deal of anguish. If you do find this information very helpful, feel free to send us a $ tip for the assistance we so freely have published on the web here for your benefit, like you might tip a waitress. Heck, send us a gift certificate for a candle lit dinner for two. <LOL> |
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Below is a
photo of my |
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I was also a 1997 finalist for this same award. See my referral web page to see how I managed to be honored with this special award |
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"Quality and service is not expensive, it's priceless!" That's the Copper By Design way |
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Company Profile |
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Roof Caps |
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Chimney Caps |
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Custom |
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Gutters |
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Shipping | Contact Info |