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Last updated: July 27 2010

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What's My Lead-time? How To Get a Quote? Credit Card Payments?
Latest News Costs & Deposit? Have a Toll-free #?

 What is My Lead-time?

What is My Lead-time for Scheduling in New Projects?
I am currently booked out possibly 3 to 3.5 months with work, but for small simple projects that would only take a few hours I can often squeeze those in between major projects with in a week or so. Orders like simple roof caps or flashing kits. Just a few days ago I was only 6 to 8 weeks out, but I just sold $20 project yesterday. We are entering Spring time again where business normally picks up, So my schedule may change quickly.

I strive to respond to each request for a quote within 24 hours, even on weekends. If you do not hear back from me personally within that time, feel free to call me at cell# 503 351-7082 to verify I got your e-mail.  I had a toll free # for a several years, but it was too costly for as rarely as it got used.


This Internet exposure has gotten me a lot of attention from non-local clients, and doing the work personally with little to no help makes me not one of the fastest turn-around shops, but I'd like to believe that fact makes me your best choice and well worth the wait.

Orders are simply on a first come - first serve basis.
I normally sell about half of the projects I bid on, so my time-line could change quickly.  Feel free to write or call for the latest lead-time if I have not updated this page in a while.
Here's my current Non-local client schedule:

Birger - copper chimney cap $9k (in progress)
Freybler - copper memorial plaque $0.45k
Pinkin - copper chimney cap $3k
Gonzalez - copper gable end finial mounts $1.8k
Seidel - copper turret roof cap $0.6k
Sarkinen - chimney cap $2.5k

Our local client schedule:

Koon - custom copper work $0.9k (in progress)
Munroe - roof cleaning & copper ridge cap $1k (in progress)
Davis - aluminum gutters $4k (in progress)
Thompson - aluminum downspouts $1.3k
Bauer - copper gutters $16k
Thomas - aluminum gutters $1.7k
Sims - copper gutters $3k
Balsch - aluminum gutters $8.1k
Sims - aluminum gutters $4.2k
Hart - copper gutters $19.2k
Bardana - custom copper gazebo cover w/cupola $7.6k
Wychoff - copper gutters $8.5k

Schedule Reliability?
I would not want get behind schedule or to give you false hope, so I try to factor in time for unexpected small projects and complication that could arise within my time-line.  It should not be later than the time listed above and it could be sooner if all goes smoothly. 


The 28 chimney cap Kensington Project
in Sunnyvale California (3-6/06)

What about small simple projects?
It is common for me to fit in small simple fabrications that would only take a few hours to complete  in between major projects. Things like: flashing kits, ridge caps, and small basic turret or gazebo roof caps. Usually within a week or two. If you want a larger ornate roof cap with a weathervane or finial support pipe installed; it would need to wait for my schedule to clear, since they require a couple days to build and make a custom shipping crate.

 What about Rush Orders or Emergency Service?
I would like to believe I am well worth the wait, especially for projects like these that are built well enough to last over a century, but that of course is your call.  I try to keep my weekends free (besides answering e-mail and updating this web site), so other than paying a small fortune for Express Delivery there's not much that can be done if you have not planned ahead.

I'm sure you would not want me to push out your project in favor of another more lucrative project, so do not try to do that to my other clients by begging me to push your project ahead of the line.  If you try to get me to fit in your project in ahead of other clients who came before your's; you would be asking me to commit fraud against those clients. You cannot bribe me to fit your project in ahead of my currently schedule, so it is best not to even suggest it or there will be a good chance I will need to cancel your project all together.

What if your schedule changes before we work out the details and sent in my deposit?
That could certainly be an issue. I do all I can to swiftly respond to each e-mail and I answer my cell phone personally to help work this out as quickly as possible. If you feel confident that we will be able to work up a satisfactory arrangement and need to get in my cue as soon as possible; you can mail in an estimated amount for the project you want.  I will adjust the price according to the arrangement we work out later before I've started building it.  Only half down payment for projects over $500, or only a 1/3 deposit for larger projects over $2k. 

This also takes the pressure off in feeling rushed with the need to make a hasty decision about the details of your project. If for any reason we are not able to work out a fair deal, or you just change your mind; that deposit is 90% refundable upon request. No need for an explanation.  I'm far to busy to hold clients to a contract, but this has rarely been an issue.


The Trainor chimney cap being installed in Fairhope, Alabama (2/06)

Shipping time?
I ship most projects ground, which have been taking just a week to go across the Country, so it hardly seems worth the added cost to get it a few days sooner.  I have little control over this, other than to charge a small fortune for a 2 day or over night shipment, which can cost more than the custom copper fabrication it's self.  I have rarely had a client who's willing to pay that much for Express Shipping, but it's your call.

 Latest News

Latest Move:
We are moved back to the West side of Portland in Oregon, so Tia can be closer in to the Hospitals and Birthing Centers for her apprenticeship with The Andaluz Waterbirth Center. Our new mailing address will be listed in our e-mail correspondence.

Plastic Film Cover:
My supplier stopped adding the clear plastic film over the copper sheets without explanation, so this is what I have to work with now. I would set that side w/plastic film on the outside. It was a hassle to peal it off after the unit was installed, but it would make sure the copper was clean of fingerprints and such. These sheets are a little scratched up before I get them and get a little more scratched during my processing. I've never seen polished copper, unless I've polished it. Those fine scratches should not be noticeable after they have tarnished a bit. The copper turns brown within a couple months and gets darker from there.

Apprentice:
I've recently found a dedicated apprentice (6/09) who seems to have a passion for quality and ethics like I do. He's the Step-Son of a High School Chum of mine I met in art class and had remained friends. I hope for great things to come from this young man:

Apprentice Chris Freedman

Publications:
This is a copy of the interview for Angie's List we did for their July 2008 magazine. I seem to be the only one to report I have been doing better than ever these days; attributing it to good communication through this web site and swift responses to e-mail:

New Logo:

We have a new logo shown here engraved
on an 11" wide sheet of 32oz copper (7/08)

Better Cars:
This may be a bit off topic, but I have a question for you to consider: why has pneumatic motors for cars been suppressed for nearly a century now when it beats the pants off hydrogen or eclectic cars? This is just pressurized air driven motors, which is not a new tech at all. They now make 5k PSI tanks with carbon fiber for better safety and lighter weight that can provide a 200 mile range per fill, has no pollution to speak of and no risk of a violent fiery explosion if in a serious collision. It would be far less hazardous land fill issues than old dead batteries, as well as a fraction of the weight for the energy source and motor. No expensive processing of the fuel, which can be set up at any fueling station for a fraction of the cost to recharge a tank in just a few minutes compared to hydrogen. Please write to your Congressman and tell them about this new/old tech to save our planet and society. Also, spread the word to as many people as you can to put pressure on The Man and force this out in the open.

Resources:
http://www.thetorquereport.com/2007/06/the_worlds_first_airpowered_ca.html
http://en.wikipedia.org/wiki/Compressed_air_car
http://www.aircaraccess.com/catcomps.htm
http://www.carazoo.com/article/1210200902/Top-Five-Air-Powered-Vehicles

 How Do We Arrange for a Quote?

Response time:
I will answer my cell phone personally (if possible) and I'm happy answer your questions. I love to help brainstorm tricky situations. I am not likely to be able to provide you with a price on the spot though.  Once I've a chance to sit at my computer and calculator to wrap my mind around your needs I'll need to put it in writing for both our sake. This process may take several hours to make a diagram and calculations, as long as I have the right measurements with photos and diagrams that you might provide me through e-mail.  Also, this way we both will have written documentation of what was shared.  I deal with a lot of clients, so I cannot be expected to rely on my memory about each detail, so I do not quote projects over the phone for these reasons.

I strive to check and respond to e-mail at least a couple times each day; morning and night. I am prompt to respond to those e-mail within 24 hours even on weekends, unless we happen to be out of town, but that is very rare. So this process should go swiftly.

On-line Estimate:
I've personally authored this web site with real price examples and more photos than you'll find else where.  I have gone to great effort to provide you with all this information, so you can avoid the risk of a sly high pressured sales pitch. That way you can anonymously see if I can do what you are needing at a reasonable price w/o fearing I'll be contacting you.

If you e-mail me about your needs I try my best not to pressure you in any way. It is very helpful to list these details in your e-mail, so I have enough to work with:
(1) close measurements of your project if not exact, or my quote would be invalid.
(2) the type of roofing material you have and the pitch of your roof.
(3) diagrams or digital photos from my web site or other sources to show me what you have in mind.
(4) any digital photos that you can send of your house are very helpful.  You never know what I might notice that could be a serious issue or suggest alternatives that would work better.  I have broadband, so file size is not much of an issue, but it seems that it is best if there under 2 megs per e-mail. My PC screen resolution is 800 x 1280 pixels
(5) any cost limitation or time lines that have to be met, so I can let you know if this is workable.

The more info you send the more chance I can give you an accurate quote.  I will try to be as flexible as possible, but you will want a ceiling cost, so your project does not get out of hand, like it tends to do working with other building contractors. My final cost may be a little lower than my quote, since on substantial projects I will re-price the final cost to reflect only the material actually in the custom fabrication based on the final weight.  This way you only pay for what you get at the quoted cost per square foot of copper actually in these projects. This is an ethical detail you'll not likely find elsewhere, and one you can recheck once it has arrived.

On-site Estimate:
My contractors license and liability insurance is for gutter replacement and other sheet metal work in Oregon only. I could do some other work like some high end fence and deck building, but I am not able to do any roofing related work under my current licensing, so I can not install the custom copper roof caps and chimney caps I specialize in making. But I can assist with getting measurements if you happen to be local to us.

If you happen to live in or near the Portland Oregon Metro Area and are interested in my high-end gutter replacement, I am required by the CCB to supply potential clients with free bids within a reasonable geographical area from my location. I can usually go out to your place to write up a free estimate within a business day or two, as long as you are local to us (within 20 miles or so). If my wait time to do the actual installation (http://dmr-gutters.com/news.htm) is not a problem, feel free to e-mail me with your address, contact info, and any details you think is relevant to your needs, so I can service you with a bid. If you feel you need to talk to me about your special needs, you can call David's mobile phone at 503 351-7082.

 What are My Costs and What Sort of Deposit is Required?

The cost of copper materials:
Besides fuel prices slowly rising from $1.50 per gallon to well over twice that amount during the Bush years; it seems that sheet metal prices suddenly rose several times n early 2006, where all metal prices shot up to about double what it had been throughout the prior 15 years that I knew of, with scrap copper spiking at $3 a pound from only $0.80. You can read more on this subject at: http://www.bloomberg.com/news/markets/commodities.html

This was largely due to China and India's manufacturing growth compared to the supply that could not match it and they were importing a great deal of our scrap metal. The cost had remained high since then, but just this Halloween I brought in some copper scrap metal for recycling and was shocked to see it had suddenly dropped back down to $1 a pound. Of course I do not know if it will stay low like this for long, but we can hope. I still have yet to see this drive down the cost of new material.

I still feel that copper is the best value for your money, especially since all metal prices have been effected in this way. More importantly; how the cost of any custom work like this is labor. Not the cost of the metal used. If I quote you a cost for a project and you submit the required payment or deposit within 30 days of that quote, that cost will not change even if my cost of material goes up again before I get to building your project, but if metal cost suddenly drop I may discount it accordingly.

My base rates:
From what I have heard I have the most competitive rates you will find. I have a small overhead working just outside of our rental home/shop. Most of my custom copper work runs $20 per pound* (not including the crate and shipping charges). This translates to these rates per square foot:
$25 sq' - 20oz copper $40 sq' - 32oz copper
$30 sq' - 24oz copper $60 sq' - 48oz copper

I can make simple roof flashing for about half this cost, depending on quantities ordered.

Discounts:
For simple flashing kits and ridge caps with 20oz copper I can make them for as little as $15 to $20 per square foot plus shipping; depending on the quantity ordered. I do not recommend the thinner 16oz copper sheet metal typically used for roof flashing and gutters. It dents too easily and will not hold up as long still looking good, so it makes little sense to use a long life metal like copper if it is so thin and flimsy.

For thicker copper than my standard 20oz thickness is harder to cut, drill, and bend, so thicker metal costs a good deal more to use in projects. That is one reason I find it more cost efficient to add more bracing inside the chimney cap roof sub structures, instead of just using a thicker copper sheet metal shell.

Deposits:
As to the payment to secure your spot in my schedule:
Full payment is required on projects under $500
For larger projects over $500 I accept 1/2 down, with the final adjusted* payment before it ships.

For large projects of $2k or more I accept 1/3 down. The second third when I start to show you I have begun work on your project through digital photos. Then final adjusted* payment before it ships.

* For projects over $500 I work with you to set a ceiling cost on your project well before I begin, but when I am finished I can weigh it to get the actual amount of cupper used, not including the cut-off waste used (which any other shop would charge you for). I then can adjust the final payment to reflect only what you will receive, so you are not paying for more for an inflated or loosely quoted price. A detail you are able to double check after it arrives to see how honest I was.

We all know it is a scary ugly world out there full of liars and cheats.  Although, I believe my Business Integrity Award from the Better Business Bureau should give even the worst critics the confidence of my ethical responsibility and devotion to my clients.  I have had less than 5% of my potential clients express discomfort with my payment policy.  This has not been much of an issue, but if you do not trust me, you should simply not do business with me at all.

Note: The prices listed on this web site for custom copper work were the actual costs of those items at that time, but may not reflect accurately how much new projects will run now.

 Do You Accept Credit Card Payments?

I have PayPal set-up on my contact Info web page , but it is not any faster for me than US mail and cost me 3% of your order, so I prefer you just send me a personal check. I have yet to have any clients write me a bad check.

Also, not that I had any personal problems with PayPal, but they have had a very poor reputation for providing no customer service, no contact info for merchants, and randomly seizing merchant's funds to help cover unrelated credit card fraud losses. I had closed my account in 2003 because of this concern and removed it from my web site for several years just before Ebay bought them out. I reestablished an account through them again late 2006, and a few clients have reported trouble getting payments to go through.

I have looked into other sources, but they are expensive and complicated.

Another quick way is to do a funds transfer right from your Bank into my account. I know they charge me a $10 transfer fee to receive it, and I would not know what your bank might charge you. I can provide you with my bank transfer information upon request.

Over 95% of my non-local clients just snail-mail me a personal check. That seems to have worked out fine so far. I notify you when the check is received usually that same day. Then send digital photos of the progress.  Then the tracking # when it ships with the personalized installation instructions. Note: I will need your daytime contact phone# for the shipping label.

 My Toll-free Phone #

I tend to do most of my correspondence through e-mail. I had a toll-free phone number for several years, but it was expensive to have each month if it got used or not, and rarely got used more than a dozen times a month.

Non-local Client Orders
Most of my clients are near the opposite coast from us, so I have to rely on you to get me the info I need to create the project you need, so it fits just right.  I cannot guaranty it will fit if I do not have all the info and correct measurements, but I can assure you it will fit the measurements I am given.  You will then need to do the installation yourself or hire a local contractor to do the installation. I try my best to make items easy to install with all the rust free fasteners needed and provide personalized installation instruction.

If you are searching for a reliable contractor; my web sites seem to be the most comprehensive and honest web sites on gutters and roofing standards in the world.  You should find the information here very helpful to better know what questions to ask of your local contractors to better to weed out the less reputable.  Take notes from that information, so that you have the questions to ask them during the bid.  And in so doing you should save a lot of money and future head aches down the road (three or four sets of parts with the cost of installation will cost more than one good quality fabrication).  Also check out Angie's list for good referrals:

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Other Helpful Roofing Information
For some valuable advice with regards to roofing and rain management issues check out my:

(a) Gutter Installation
(b) Gutter Debris Protection Options
(c) Roofing Quality Standards
(d) Chimney Flashing
(e) Moss Control & Treatment

web pages for answers and solutions that could save you thousands of $ and a great deal of anguish.

If you do find this information very helpful, feel free to send us a $ tip for the assistance we so freely have published on the web here for your benefit, like you might tip a waitress.  Heck, send us a gift certificate for a candle lit dinner for two. <LOL>

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Below is a photo of my
Better Business Bureau's
NW Business Integrity Award
for the year 1998

1999 Better Business Award

I was also a 1997 finalist for this same award. See my referral web page to see how I managed to be honored with this special award

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"Quality and service is not expensive, it's priceless!"

That's the Copper By Design way

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