Copper-By-Design's Contact Information Page

<body background="../im/CBDlogo8.jpg" bgproperties="fixed" bgcolor="#663300" link="#00FFFF" vlink="#00FF00" alink="#FF00FF" text="#000080" style="border: 2px none"> <div align="center"> <center> <table border="10" width="750" bordercolorlight="#0000FF" cellpadding="5" bordercolordark="#000080" cellspacing="0"> <tr> <td width="300" bgcolor="#000000" valign="top" align="center"> <p align="center"><a href="http://copper-by-design.com/fs/" target="_top"> <img src="../tn/CBDlogo.jpg" start="fileopen" align="center" border="0" vspace width="300" height="152"></a></p> </td> <td align="center" background="../rc/tn/clouds.jpg" bgcolor="#33CCFF"> <p align="center"><font size="5"> </font><font color="#000000"><em><strong><font size="5">Contact & Payment Info</font></strong></em></font><p align="center"><strong> <em> <font size="4" color="#000000">Mobile Phone </font><font size="4"> <font color="#000080">(503) 351-7082</font><font color="#000000"><br> </font></font></em></strong><em><strong><font color="#000000" size="4"> Toll Free# </font> <font size="4" color="#000080">1-866-372-3585<br> </font><font color="#800000"> (please read below before calling)</font></strong></em></td> </tr> </table> </center> </div> <p align="center"><b><font color="#00FF00" size="3"> <span style="background-color: #800000"> Updated 3-23-2008 </span></font></b></p> <p align="center"><b><i> <a href="mailto:quote@copper-by-design.com?subject=Quote for custom no-rust sheet metal fabrication"> <img border="3" src="../tn/CopperMailbox3.jpg" hspace="0" width="400" height="260"></a></i></b><br> <span style="background-color: #000000"> <b>Checked at least twice a day, even on weekends <br>  I will respond personally within 24 hours </b> </span></p> <p align="center"> </p> <div align="center"> <table border="5" width="750" background="../rc/tn/alum.jpg" cellspacing="4" cellpadding="10"> <tr> <font FACE="CopperPlate" SIZE="5" COLOR="#000000"> <td align="center" width="100%" bgcolor="#000080"> <strong><font size="5" color="#FFFF00">For C</font></strong><font FACE="CopperPlate" COLOR="#000000"><strong><font size="5" color="#FFFF00">ustom Copper Sheet Metal Fabrication Quotes</font></strong><table border="1" width="600"> <tr> <td align="center"><strong><font face="CopperPlate"><a href="#Do"> Limitations</a>?</font></strong></td> <td align="center"><font FACE="CopperPlate"><strong> <a href="#Quote">Getting a Quote</a>?</strong></font></td> <td align="center"><b><a href="#Payments">Scheduling</a>?</b></td> </tr> <tr> <td align="center"> <font FACE="CopperPlate"> <strong><a href="#Local">Local Clients</a>?</strong></font></td> <td align="center"><strong><font FACE="CopperPlate"><a href="#Fax"> Fax</a>?</font></strong></td> <td align="center"> <font FACE="CopperPlate"> <b><a href="#CC">CC Payments</a>?</b></font></td> </tr> <tr> <td align="center"> <font FACE="CopperPlate"> <strong><a href="#Non">Non-Local Clients</a>?</strong></font></td> <td align="center"><strong><font FACE="CopperPlate"> <a href="#Calls">Phone</a>?</font></strong></td> <td align="center"> <font FACE="CopperPlate"> <b><a href="#Expedite">Expedite</a>?</b></font></td> </tr> <tr> <td align="center"> <b> <font FACE="CopperPlate"> <a href="#Ship">Shipping</a>?</font></b></td> <td align="center"> <b> <font FACE="CopperPlate"> <a href="#mail">Mailing Address</a>?</font></b></td> <td align="center"> <font FACE="CopperPlate"> <b><a href="#Cancel">Cancellations</a>?</b></font></td> </tr> <tr> <td align="center"><b><a href="#Consult">Consultations</a>?</b></td> <td align="center"> </td> <td align="center"><font FACE="CopperPlate"> <b><a href="#Satisfaction">Client Satisfaction</a>?</b></font></td> </tr> </table> </td> </tr> <tr> <td align="center" width="100%"> <p align="left"><strong><font size="4" color="#00FF00">Make checks payable and <a name="mail">m</a></font><a name="mail"><font size="4" face="CopperPlate" color="#00FF00">ail</font></a></strong><font FACE="CopperPlate" COLOR="#000000"><strong><font size="4" color="#00FF00"> to:</font></strong></font></p> <center> <i> <font size="5" color="#00FFCC" FACE="CopperPlate"><strong>David & Tina Rich</strong></font></i><font FACE="CopperPlate" SIZE="5" COLOR="#000000"><strong><i><font color="#00FFCC"><br> </font><font size="4" color="#00FFCC">dba:</font><font size="4" color="#00FFCC" face="Copperplate Gothic Bold"> </font></i></strong> </font> <strong><font color="#CA9F60"><i> <font size="5" face="Copperplate Gothic Bold">Copper By Design<br> </font></i></font> </strong><b><font face="VAG Rounded Th" size="5" color="#A4FFFF">28310 S. E. Folsom Rd.<br> Eagle Creek, OR 97022-9687</font></b></center> </td> </tr> <tr> <td align="center" width="100%"><b><i><font size="4" color="#8AC5FF">Quality & Service is not expensive -- it's priceless. <br> That's the </font></i></b><font size="4"><strong><i> <font color="#00FFCC" face="Copperplate Gothic Bold">Copper By Design </font></i> </strong></font><b><i><font size="4"><font color="#8AC5FF">way</font> </font> </i></b> </td> </tr> <tr> <td align="justify" width="100%" height="374"> <font FACE="CopperPlate"> <font FACE="CopperPlate" COLOR="#000000"> <strong> <u><font color="#FFFF00" FACE="CopperPlate" size="4">What We <a name="Do">Do</a>, or Cannot Do:<br> </font></u> </strong> </font> <b>I specialize in building the best rain management products you will find for clients across the country at a reasonable price, which seems to be less than most shops from what we have heard from our clients. Whether you are a local client or on the other side of the Country we are very dependant on the info you can provide to make your dream come true with the least amount of complications.</b><p> <b>I am a licensed contractor, but I am not licensed to do roofing related installation work in or outside the State of Oregon, so you will need to have another roofing contractor for the installation if you are not able to do it yourself. We have links to <a href="http://www.angieslist.com/angieslist/visitor/quicktour.aspx"> Angie's List</a> to help in this process.</b><strong> I do my best to supply all the stainless steel fasteners with detailed installation instructions. I (David) am happy to talk on the phone personally to answer questions and talk over different option. I answer the phone personally whenever possible. However I do not quote prices over the phone for the sole reason that neither of us would have a record of what was said or agreed upon, besides the fact that it often takes hours to diagram and work out the math to write up a quote. I need you to send me an e-mail with your contact info, preferably with photos and or diagrams to request a quote for the custom work needed.</strong></font><font FACE="CopperPlate" color="#FFFF00"><p> <strong><u><font size="4">E-mail Us for a <a name="Quote">Quote</a></font></u></strong></font><strong><font FACE="CopperPlate"><u><font size="4" color="#FFFF00" FACE="CopperPlate"><br> </font> </u>To e-mail us just click on our copper mailbox above and it will automatically launch your e-mail program with our e-mail address in place and subject line typed in. Write us an e-mail with</font></strong><font FACE="CopperPlate"><strong> a description of the work needed and perhaps what sort of budget limits you might have, along with any relevant digital photos or diagrams <font color="#E1C6B0"> (scanned in as a jpg image file)</font> that you can provide,</strong></font><strong><font FACE="CopperPlate"> along with your contact info and phone# in case we have some question for you, so we can respond with a quote for your consideration.</font></strong><p> <strong><font FACE="CopperPlate">This may take a few e-mails back and forth to work out all the details with you, but we do check our e-mail at least twice a day, even on weekends. W<b>e will respond to you with a personalized e-mail</b> within 24 hours.  If we have not responded soon after, write us again, or call to see that we received your message <font FACE="VAG Rounded Th" color="#E1C6B0">(there's always the chance your letter got stopped by spam filtering)</font>.</font></strong><b><font FACE="CopperPlate"> </font> </b> <p> <font FACE="CopperPlate" SIZE="5" COLOR="#000000"> <strong><font FACE="CopperPlate" COLOR="#000000"> <u><font color="#FFFF00" FACE="CopperPlate" SIZE="4">Sending Digital Photos</font></u></font></strong></font><b><font size="3"><br> </font></b> <font FACE="CopperPlate" SIZE="5"> <b><font size="3">Modern cameras do take very large photos for better clarity when printing and allow for better photo editing; like cropping down to the relevant part of the photo and such. </font></b> </font> <b><font size="3">I do get lots of large images sent in that are much bigger than the screen of my monitor. The main problem is how long </font></b> <font FACE="CopperPlate" SIZE="5"> <b><font size="3">they take </font></b> </font><b><font size="3">to upload and download, but fortunately we have broadband service here, so that is not a big problem. I have an image viewer that will also show me the photo automatically reduced to just the screen size. Feel free to send photos as is. Some times it is good to get large image files to be able to zoom in for a better look.<br> <br> For this web site I reduce the photos down to only 1,000 pixels wide for a near full screen image on most monitor settings. You probably already have a simple photo editing program on your PC to do the most basic types of editing like this, but I have found a program called <a href="http://www.acdsee.com/">ACDSee 10</a> for only $50 that seems the most user friendly for doing these sort of viewing sorting and photo editing, although they do not have a Mac version still. </font></b> <font FACE="CopperPlate"> <font FACE="CopperPlate" COLOR="#000000"> <p> <strong><font color="#FFFF00" FACE="CopperPlate" size="4"><u> Can I <a name="Fax">Fax</a> You Forms or a Diagram?<br> </u> </font> </strong> </font><strong>Our printer/scanner is also a fax machine, but w<font FACE="CopperPlate">e had dropped our land lines several years ago. We recently had to get DSL, so we do  have a land line now, but our printer is not normally connected, since it is so rarely used. You can contact us to connect it and get that phone #, but I am trying to do my part to encourage the business community to abandon faxes all together. They have not changed that technology much in the last 2 decades. A simple scanned 'jpg' image file, Word 'doc' files, or 'pdf' files are by far much more clear than any fax. We prefer just a standard 'jpg' image file. Don't worry about reducing the image size for a smaller file. We like images that are at least 1,000 pixels wide for a near full screen view.</font></strong><p> <strong><u> <font color="#FFFF00" FACE="CopperPlate" size="4"><a name="Local">Local</a> Clients:<br> </font> </u>We have done work for clients on the coast and as far South as Corvallis. If you are local to us in the Portland Oregon metro area or can drive here to pick up the items look over our <font FACE="CopperPlate" COLOR="#000000"> <a href="http://copper-by-design.com/news.htm">Latest News</a></font> web page for an idea of what our current lead-time is for custom copper work, but I can often whip out simple flashing orders within a few days if I do not already have the material. Go to <font FACE="CopperPlate" COLOR="#000000"> <a href="http://dmr-gutters.com/news.htm">http://dmr-gutters.com/news.htm</a></font> to see what our time-line for gutter replacement. We should be able to work out a preliminary bid on-line, but if you need us to drive out to your house to get measurements I will provide a free detailed estimate, as long as you are within 30 miles or so from Eagle Creek Oregon. For those further away we would need to charge an extra transportation cost. Within a couple work days time I should be able to provide you with a bid. I will try to call you before driving out there, but if you do not hear back from us within 24 hours with a confirmation e-mail, we may not have received your e-mail for some reason, so call me directly.  </strong></font> <p> <strong><font face="CopperPlate">Even though I make the best rain management parts you will find;</font></strong><font FACE="CopperPlate"><strong> </strong> </font> <strong><font face="CopperPlate">I am not able to do any roofing related installation work in the future, because I cannot afford to carry the very expensive roofer's liability insurance, as it costs 500% more than any other types of construction.   I have just a small business with no employees to crank out the volume of work required to pay that much in insurance premiums. I am licensed in Oregon to do Sheet Metal Fabrication and Gutter replacement. I am not licensed to perform any work outside the State of Oregon.</font><p> <u><font face="CopperPlate" size="4" color="#FFFF00"><a name="Non">Non</a>-locals:<br> </font></u><font FACE="CopperPlate"> Most of our work over the last few years has been for clients all across the Nation and a few outside the USA. Look over our </font><font FACE="CopperPlate" COLOR="#000000"> <a href="http://copper-by-design.com/news.htm">Latest News</a></font><font FACE="CopperPlate"> web page for an idea of what our current lead-time is for custom copper work. We prefer to handle the details through e-mail, so we both have a written record of these details and price negotiations, so there is no chance for a dispute from memory recall. I assure you that I am very disciplined to respond quickly to each client's e-mail within 24 hours, so this should go relatively quickly, but you are welcome to call to brainstorm ideas with me.  You are welcome to call our toll free number if you want to check if I received your e-mail, but I do not quote prices over the phone for the reason stated above.<p> <u><font size="4" color="#FFFF00"><a name="Calls">Calls</a>:</font><font size="4"><br> </font> </u>David most always will answer the phone personally if he is able, but if you cannot work through e-mail correspondence that would make this very difficult and slow to share photos and diagrams through the mail, but you may call our mobile phone at: <font color="#00FF00"> (503) 351-7082</font>. If you do not have free long distance on your cell phone or home phone then you can call us toll free at <font color="#00FF00"> 1-866-372-3585</font>.  It rings the same  mobile phone, so I am easy to reach at nearly all hours. I am still a hands-on contractor, so I may need to call you back when I am in a better place to talk </font> <font FACE="VAG Rounded Lt" color="#E1C6B0">(hands free pulled off to the side of the road, or down off my ladder)</font><font FACE="CopperPlate">, so in case he is not able to answer; please leave us your contact name and phone number.<p> <font FACE="CopperPlate" COLOR="#000000"> <u><font color="#FFFF00" FACE="CopperPlate" size="4"><a name="Payments"> Payments</a> and Wait Time:<br> </font></u> </font> I<font FACE="CopperPlate" SIZE="3"> can only begin work with receipt of your full payment or the appropriate deposit.  For work over $500 I only need a half down deposit to get things started, and the rest upon completion.  For orders of over $2k a 1/3 deposit is fine, with the second 1/3 due when I have started on your project. You will see this through the digital photos I provided of the progress for your approval <font color="#E1C6B0">(as seen on this web site)</font>. I will then need the balance before shipping.</font><font FACE="CopperPlate" SIZE="5" COLOR="#000000"><p> <u><font color="#FFFF00" size="4"><a name="Expedite">Expedite</a>:</font></u><br> </font><font FACE="CopperPlate">If you feel confident that we will be able to work out a reasonable contract; you can expedite your getting on my schedule by mailing a $200 reservation down payment to get your project set in my cue as soon as possible. this takes the pressure off of having to make a hasty decision about the details of your project. As  listed above all but $100 for holding that spot in my schedule open is refundable if we are not able to work out an arrangement that suits your needs and budget.</font><p> <u><font color="#FFFF00" size="4"><a name="Cancel">Cancel</a>lations:</font></u><font FACE="CopperPlate" SIZE="3"><br> We know life is some times unpredictable, so if you find yourself needing to cancel the contract for any reason; all but $100 is refundable up until the time I have started to build your project. At that point when I have cut and bent copper for your project the deposit is not refundable, such as the standard policy of most other custom shops.</font><p> <u><font size="4" color="#FFFF00">Client <a name="Satisfaction">Satisfaction</a></font></u><font FACE="CopperPlate" COLOR="#000000" SIZE="5"><u><font color="#FFFF00" FACE="CopperPlate" size="4">:<br> </font></u> </font><font FACE="CopperPlate" COLOR="#00FFFF">I cannot guarantee your project will be flawless or perfect. I will guarantee it will fit the specification you provided and will be built as well as I know how, given the limitations of your budget. In the case of a</font><font FACE="CopperPlate" SIZE="3" COLOR="#00FFFF">n issue arising from the client being unsatisfied with a project before it ships; I will normally bend over backwards to make things right. Fortunately this has only been a problem with one client (2/08) where we were not able to resolve our differences, so it could happen. I cannot possibly cover all possible issues here, but if a clients aesthetic concerns conflicts with design quality; I will not compromise my standards, even if that client is fine that it would void the warranty.</font><font FACE="CopperPlate" SIZE="5"><p align="justify"> </font><font FACE="CopperPlate"> <font FACE="CopperPlate" SIZE="3" color="#00FFFF"> All but $100 is refundable before </font><font FACE="CopperPlate" COLOR="#00FFFF">I have started physically building your project. </font></font><font FACE="CopperPlate" COLOR="#000000" SIZE="5"> <font FACE="CopperPlate" SIZE="5"> <font FACE="CopperPlate" SIZE="3" color="#00FFFF"> The deposit paid will not be refunded after I have begun cutting and bending metal.</font></p> </font><p> <u> <font size="4" color="#FFFF00" FACE="CopperPlate"><a name="CC">C</a>redit Card Payments:</font></u><font size="4" FACE="CopperPlate" COLOR="#000000"><a href="https://www.paypal.com/us/verified/pal=dar%40copper%2dby%2ddesign%2ecom" target="_blank"><img src="http://www.paypal.com/en_US/i/icon/verification_seal.gif" border="0" alt="Official PayPal Seal" align="right" hspace="10"></A></font><u><font size="4" color="#FFFF00" FACE="CopperPlate"><br> </font></u> </font> <font FACE="CopperPlate" SIZE="3">Most clients simply pay us by mailing a personal check, but if your order needs to be paid by credit card you can use PayPal by clicking on this button below, but it will still take several days for us to receive your payment. And they will collect a substantial fee out of that payment for that service, so that is not our preferred method of payment. It is just as fast and we would receive all of your payment that way.<font FACE="CopperPlate" SIZE="4" COLOR="#000000"><form action="https://www.paypal.com/cgi-bin/webscr" method="post"> <font size="3"> <input type="hidden" name="cmd" value="_s-xclick"> </font></font> <p align="center"> <font FACE="CopperPlate" COLOR="#000000"> <input type="image" src="https://www.paypal.com/en_US/i/btn/x-click-but6.gif" border="0" name="submit" alt="Make payments with PayPal - it's fast, free and secure!"> <img alt="" border="0" src="https://www.paypal.com/en_US/i/scr/pixel.gif" width="1" height="1"> </font> <font size="3" FACE="CopperPlate" COLOR="#000000"> <input type="hidden" name="encrypted" value="-----BEGIN PKCS7-----MIIHVwYJKoZIhvcNAQcEoIIHSDCCB0QCAQExggEwMIIBLAIBADCBlDCBjjELMAkGA1UEBhMCVVMxCzAJBgNVBAgTAkNBMRYwFAYDVQQHEw1Nb3VudGFpbiBWaWV3MRQwEgYDVQQKEwtQYXlQYWwgSW5jLjETMBEGA1UECxQKbGl2ZV9jZXJ0czERMA8GA1UEAxQIbGl2ZV9hcGkxHDAaBgkqhkiG9w0BCQEWDXJlQHBheXBhbC5jb20CAQAwDQYJKoZIhvcNAQEBBQAEgYANiNL9u6d2E3ssWBGUbXHJohwxgfErLJcyNlxYnx/SuE4Ez3jQzMrLs873Q3ikt50kJ5SghlPgoTt783B1Shod7WvnHrhG136HkZt3+dxAZ1Wl1qfXE1eHte4/QubRJwV54mlhWXS7pWlMt904xyVZgtuBKw3shQNCEqv+5Up3qTELMAkGBSsOAwIaBQAwgdQGCSqGSIb3DQEHATAUBggqhkiG9w0DBwQINdQIS6K/wkaAgbDd/wGhsY5u5NXAqKj8lqMqVD9STqf8kGZp3huiIkDZ3sO/QgDDnkz2wDzSEZ3W/2D+L7xxKcLkfKKiu53VLYv+u+PNmuTTp8VnYxGkxhCaKJ9xhnhO2x+JIZ53qDb4vRifNMnbxeAI+UB1cXyAxuLuuKpF4NsB9EoRS75ySIFi+FM721bDjMuwh6you5p/vLi3Daxvu63xX7LflxEiZNmcJSRfaOqEamrnJo01/K1RcaCCA4cwggODMIIC7KADAgECAgEAMA0GCSqGSIb3DQEBBQUAMIGOMQswCQYDVQQGEwJVUzELMAkGA1UECBMCQ0ExFjAUBgNVBAcTDU1vdW50YWluIFZpZXcxFDASBgNVBAoTC1BheVBhbCBJbmMuMRMwEQYDVQQLFApsaXZlX2NlcnRzMREwDwYDVQQDFAhsaXZlX2FwaTEcMBoGCSqGSIb3DQEJARYNcmVAcGF5cGFsLmNvbTAeFw0wNDAyMTMxMDEzMTVaFw0zNTAyMTMxMDEzMTVaMIGOMQswCQYDVQQGEwJVUzELMAkGA1UECBMCQ0ExFjAUBgNVBAcTDU1vdW50YWluIFZpZXcxFDASBgNVBAoTC1BheVBhbCBJbmMuMRMwEQYDVQQLFApsaXZlX2NlcnRzMREwDwYDVQQDFAhsaXZlX2FwaTEcMBoGCSqGSIb3DQEJARYNcmVAcGF5cGFsLmNvbTCBnzANBgkqhkiG9w0BAQEFAAOBjQAwgYkCgYEAwUdO3fxEzEtcnI7ZKZL412XvZPugoni7i7D7prCe0AtaHTc97CYgm7NsAtJyxNLixmhLV8pyIEaiHXWAh8fPKW+R017+EmXrr9EaquPmsVvTywAAE1PMNOKqo2kl4Gxiz9zZqIajOm1fZGWcGS0f5JQ2kBqNbvbg2/Za+GJ/qwUCAwEAAaOB7jCB6zAdBgNVHQ4EFgQUlp98u8ZvF71ZP1LXChvsENZklGswgbsGA1UdIwSBszCBsIAUlp98u8ZvF71ZP1LXChvsENZklGuhgZSkgZEwgY4xCzAJBgNVBAYTAlVTMQswCQYDVQQIEwJDQTEWMBQGA1UEBxMNTW91bnRhaW4gVmlldzEUMBIGA1UEChMLUGF5UGFsIEluYy4xEzARBgNVBAsUCmxpdmVfY2VydHMxETAPBgNVBAMUCGxpdmVfYXBpMRwwGgYJKoZIhvcNAQkBFg1yZUBwYXlwYWwuY29tggEAMAwGA1UdEwQFMAMBAf8wDQYJKoZIhvcNAQEFBQADgYEAgV86VpqAWuXvX6Oro4qJ1tYVIT5DgWpE692Ag422H7yRIr/9j/iKG4Thia/Oflx4TdL+IFJBAyPK9v6zZNZtBgPBynXb048hsP16l2vi0k5Q2JKiPDsEfBhGI+HnxLXEaUWAcVfCsQFvd2A1sxRr67ip5y2wwBelUecP3AjJ+YcxggGaMIIBlgIBATCBlDCBjjELMAkGA1UEBhMCVVMxCzAJBgNVBAgTAkNBMRYwFAYDVQQHEw1Nb3VudGFpbiBWaWV3MRQwEgYDVQQKEwtQYXlQYWwgSW5jLjETMBEGA1UECxQKbGl2ZV9jZXJ0czERMA8GA1UEAxQIbGl2ZV9hcGkxHDAaBgkqhkiG9w0BCQEWDXJlQHBheXBhbC5jb20CAQAwCQYFKw4DAhoFAKBdMBgGCSqGSIb3DQEJAzELBgkqhkiG9w0BBwEwHAYJKoZIhvcNAQkFMQ8XDTA2MTAxMjE2MTYxMVowIwYJKoZIhvcNAQkEMRYEFNLRrSlhTmvnJm0ns2Lp1OdTxuflMA0GCSqGSIb3DQEBAQUABIGAu85CVXdR7pPIcb6I1HHFolM/WZOruDZAxz+HQJbWvaPpOsPnWa+hshdfHhmkTLvJcx32LtCoQ85H5UShKibEpcnC3Ec7jGISKxVT8vE2ri2nSVlRO78Iyutvtp8xWRDhHV3RWwKhKzjdV5WGan4VCPKcRNuiAfuvnKTJxxFfIxw=-----END PKCS7----- "> </font> </p> </form><p> <u><font size="4" color="#FFFF00"><a name="Ship">Ship</a>ping Charges</font></u><font FACE="CopperPlate" COLOR="#000000"><u><font size="4" color="#FFFF00" FACE="CopperPlate">: <br> </font></u> </font>The prices for small items like roof caps usually include the cost of the custom shipping crate and the shipping charges with FedEx Ground or Roadrunner/Dawes truck shipping in the continental USA. Larger items like chimney caps will have itemized charges and receive final cost discounts if the unit weighs in at less than anticipated in the original quote. You will need to tell us if you need 2nd day express delivery or foreign shipping, so we can quote you the price for that very expensive delivery service.</font><font FACE="CopperPlate" COLOR="#000000"><p> <u><font color="#FFFF00" FACE="CopperPlate" SIZE="4"><a name="Consult"> Consult</a>ation Service<br> </font> </u> <font color="#A4FFFF">For consultation services; it is true that this web site demonstrates how I </font><font color="#00FF00">(David Rich)</font><font color="#A4FFFF"> have an extraordinary ability in mechanical comprehension and spatial arrangement, as well as the last 15 years experience specializing in rain management, so I may be able to assist you to evaluate situations better than most experienced contractors and even inspectors, be they unbiased and honest or not.  If you have an existing issue or a up-coming issue about construction work regarding many aspects of construction, we offer a Quality Control Standards Consultation Service <u>for a fee</u>. </font></font></p> <p> <font FACE="CopperPlate" COLOR="#000000"> <font color="#A4FFFF"> We would love to be able to help everyone for free, but in the real world this is simply not possible; or I would be on the phone 24/7, and you would still have trouble getting your call in to me.  I am still an active construction contractor, using the daylight hours to get our paying work done, be it in the shop or out at a work site.  Not to mention having to do local bids in the evening and paper work at night.  That is not counting having a life outside of work</font><font FACE="VAG Rounded Th"><font color="#FFFF99"> </font> <font color="#E1C6B0"> (when I am up on a roof, that is not a good time to chat for a half an hour about your problems caused by some other contractor 3,000 miles away)</font>.</p> </font><font FACE="CopperPlate"> <p><font color="#A4FFFF">Before calling us for consultation service's we need you to send us an informational e-mail first.  Present your situation in detail, send digital photos, and your contact information with convenient times to be reached.  We will send you a response e-mail within 24 hours to arrange the cost, and set up a time to go over your issues.  Please follow these guide lines, or we will not be able to help you.</font></font></font></strong></td> </tr> </table> </div> </font> <p align="center"> </p> <p align="center"><font color="#C0C0C0">.</font></p> <div align="center"> <center> <table border="10" cellpadding="15" width="330" bgcolor="#00CCFF" bordercolorlight="#0000FF" bordercolordark="#000080" cellspacing="3"> <tr> <td width="100%" background="../tn/back1.gif" height="77"> <p align="center"><strong><font size="4" color="#00FFFF">Below is a photo of our<br> Better Business Bureau's<br> NW Business Integrity Award<br> for the year 1998</font></strong></td> </tr> <tr> <td width="100%" bgcolor="#800000" height="340"> <p align="center"><a href="../ref.htm" target="_top"> <img src="../tn/bbb.jpg" alt="1999 Better Business Award" border="3" width="300" height="300"></a> <p align="center"><a href="../ref.htm" target="_top"> <img border="3" src="../tn/award1.jpg" width="300" height="75"></a></td> </tr> <tr> <td width="100%" background="../rc/tn/raindro.gif" height="81"> <p align="center"><font color="#000080">We were also a 1997 finalist for this same award. See our </font> <a href="../ref.htm" target="_top"> referral</a><font color="#000080"> web page to see how we managed to be honored with this special award</font></p> </td> </tr> </table> </center> </div> <p align="center"><font color="#C0C0C0">.</font></p> <p align="center"> </p> <table border="0" width="150" cellspacing="0" cellpadding="10" bgcolor="#003300"> <tr> <td width="100%" align="center"><a target="_top" href="http://copper-by-design.com/fs/"> <img src="http://dmr-gutters.com/im/homepurp.gif" alt="Back to homepage" border="0" hspace="8" align="middle" width="67" height="77"></a><a href="http://copper-by-design.com/fs/"><br> </a><font color="#FFFF00"><b> <a target="_top" href="http://copper-by-design.com/fs/">Homepage</a></b></font> <p align="center"><font color="#FFFF00"><b> <a target="_self" href="../links.htm">Site Map</a></b></font></p> </td> </tr> </table> <p align="center"> </p> <table border="0" cellspacing="0" width="100%" bgcolor="#000000" cellpadding="0"> <tr> <td align="right" valign="top"> <a target="_top" href="index.html"> <font size="2"> <img src="button.gif" align="right" border="2" width="16" height="16"></font></a></td> <td align="left" valign="top"><a href="index.html"><font size="2">Company<br> Profile</font></a></td> <td align="right" valign="top"> <a target="_top" href="rc.htm"> <font size="2"> <img src="button.gif" align="right" border="2" width="16" height="16"></font></a></td> <td align="left" valign="top"><a href="rc.htm"><font size="2">Roof Caps</font></a></td> <td align="right" valign="top"> <a target="_top" href="cc.htm"> <font size="2"> <img src="button.gif" align="right" border="2" width="16" height="16"></font></a></td> <td align="left" valign="top"> <a href="cc.htm"><font size="2">Chimney<br> Caps</font></a></td> <td align="right" valign="top"> <a target="_top" href="scuppers.htm"> <font size="2"> <img src="button.gif" align="right" border="2" width="16" height="16"></font></a></td> <td align="left" valign="top"><a href="scuppers.htm"><font size="2">Scuppers</font></a></td> <td align="right" valign="top"> <a target="_top" href="http://dmr-gutters.com/fs/cg.htm"> <font size="2"> <img src="button.gif" align="right" border="2" width="16" height="16"></font></a></td> <td align="left" valign="top"> <a href="http://dmr-gutters.com/fs/cg.htm"><font size="2">Gutters</font></a></td> <td align="right" valign="top"> <a target="_top" href="ship.htm"> <font size="2"> <img src="button.gif" align="right" border="2" width="16" height="16"></font></a></td> <td valign="top" align="left"> <a target="_top" href="ship.htm"><font size="2">Shipping</font></a></td> <td align="right" valign="top"> <p align="left"><font size="2"> <img src="blink.gif" alt="You are already here" align="right" border="2" width="16" height="16"></font></p> </td> <td align="left" valign="top"><font size="2">Contact Info</font></td> </tr> </table> <p align="center"> </p> <p><font color="#FFDFEF">.</font></p> <p align="center"><font face="VAG Rounded Th" color="#000080" size="5"><b> <a href="http://copper-by-design.com/fs/">copper-by-design.com</a></b></font></p> </body>